Firenze _ Client Advisor FT

pFor our Boutique in Florence we are looking for a Client Advisor available to work Full -Time. /ppbr / /ppstrongJob description /strong /ppbr / /ppShe/he will have to provide customers with high quality service by meeting their needs and expectations as well as to spread the philosophy and the culture of the Brand. /ppbr / /ppstrongKey Responsibilities /strong: /pulliProvide exceptional customer service experience by assisting customers in exceeding their needs, demonstrating an excellent knowledge of the products as well as of Etro history and heritage /liliAssist customers accordingly with Etro selling ceremony /liliDiscuss with clients and give advice on general trends in fashion world and developments in luxury market, showing passion for fashion and luxury products /liliEnsure the achievement of the Store goals, enhancing and developing the business /liliBuild and strengthen relationships with customers by developing CRM strategies /liliEstablish good group dynamics, through efficient communication /liliContribute to manage the visual display of the products in accordance with Etro visual guidelines /liliHelp ensuring the products replenishment and physical inventory of merchandise /liliFollow Company grooming, accordingly with Etro standards and policies /li /ulpbr / /ppstrongKey Requirements /strong /pulliDeep passion for fashion and luxury /liliExperience in a similar role within fashion retail companies /liliAbility to drive and exceed individual and store results, as well as excellent commercial awareness and customers’ attitude /liliAbility to adapt to different customers /liliTeam-playing attitude /liliStrong communication skills /liliAbility to work in a dynamic environment /liliFluent in english. Another language is a plus /li /ul