Operations Manager

location_onFirenzework_outlineFull TimeacutePermanent Per azienda cliente, storico brand del lusso con sede a Firenze siamo attualmente alla ricerca di una figura di Operations ManagerResponsabilitàThe Operations Manager owns entire operational value chain and drives it forward. The remit spans product industrialisation, production, industrial purchasing, supplier development, supply chain, logistics and operational systems, across all categories, with leather goods at the core.It is a hands-on role, spent largely with suppliers, manufacturing partners and warehouses, with a mandate to simplify and modernise how the brand makes and delivers its products. It suits a driven, hungry, direct operator with the curiosity and creativity to take the brand further, not to administer the status quo.Key ResponsibilitiesProduct Development & IndustrialisationIndustrialise new products with the creative and product teams: prototyping, sampling, technical development and bills of materials, from concept to production-ready.Ensure new collections are executable in quality, cost and lead time before they enter production.ProductionLead production across all categories: leather goods first, plus stationery, writing instruments and lifestyle accessories.Coordinate the external / façon manufacturing network to the highest standards of quality, timing and execution.Balance priorities across collections and continuously improve industrial performance.Industrial Purchasing & Supplier DevelopmentLead industrial purchasing and negotiate commercial terms.Identify, qualify and develop new manufacturing partners, prioritising the leather supply base, and build long-term relationships with key suppliers.Own product cost and industrial margin, and monitor supplier performance on quality, service, delivery, capacity and cost.Build a resilient manufacturing network able to support growth.Supply Chain, Logistics & InventoryOversee the flow from raw materials to finished-product delivery, including inbound and outbound logistics and any third-party partners.Ensure inventory accuracy and product availability, and improve warehouse and logistics performance.Strengthen leather and material traceability and compliance, including readiness for emerging EU product-passport requirements.Operational Processes, ERP & DataOwn and continuously improve processes across product development, production, purchasing and logistics, simplifying, standardising and digitalising ways of working.Ensure the ERP genuinely supports operations; coordinate external ERP consultants and implementation partners.Build the KPIs and dashboards: lead time, on-time-in-full, inventory turns, quality, cost, that drive decisions, and safeguard data accuracy.People & Team LeadershipLead, coach and develop the operations team; identify and empower talent.Set priorities, ensure deadlines are met and company standards upheld.Foster a collaborative, direct and accountable culture, resolving issues promptly.Focus. Leather goods and small leather goods are the operational core and the primary background required. The role also covers stationery, writing instruments and lifestyle accessories.ProfiloWho You AreDriven and hungry, with the ambition and creativity to push the brand to its next level: an owner and a builder, not a caretaker.Curious and direct: you say what you think, challenge the status quo and make things happen.A hands-on operations professional with a strong background in leather goods manufacturing in the luxury industry, typically 8–10+ years, though drive, trajectory and end-to-end ownership count as much as years served.Experienced in managing outsourced / façon manufacturing networks and supplier relationships, with proven people-management ability.Comfortable negotiating with suppliers and making commercial decisions.Understand how operational processes and ERP systems work together to run an efficient organisation.Genuinely enjoy the factory floor, supplier visits and solving problems firsthand, combining analytical rigour with a roll-up-your-sleeves approach.Fluent Italian (essential for the Tuscan supplier network) and a good command of English.Gross annual salary (RAL) range 85.000 - 95.000 , plus company car.Livello: QuadroCCNL CommercioAnnual performance bonus (MBO) of up to 10% ,#LI-YP1«I candidati, nel rispetto del D.lgs. 198/2006, D.lgs. 215/2003 e D.lgs. 216/2003, sono invitati a leggere l’informativa sulla privacy consultabile sotto il form di richiesta dati della pagina di candidatura (Regolamento UE n. 2016/679). L’offerta è rivolta a candidati di entrambi i sessi, nel rispetto del D.lgs. 198/2006 e della normativa vigente in materia di pari opportunità. L’azienda promuove un ambiente di lavoro inclusivo e garantisce pari opportunità a tutte le persone, indipendentemente da genere, età, origine, orientamento sessuale o disabilità.»