Project Manager

Berlin Packaging is the world's largest Hybrid Packaging Supplier®, providing packaging solutions in glass, plastic, and metal to companies across a wide range of industries, including food & beverage, beauty, healthcare, and industrial markets. As a "one-stop shop," we combine design & innovation, manufacturing services, and supply chain capabilities to help customers bring their products to market in the most efficient and impactful way. With more than a century of experience in the packaging industry, Berlin Packaging operates on a global scale, supported by an extensive network of suppliers, warehouses, and commercial teams. This unique hybrid model allows the company to offer both standard and highly customized solutions, helping customers increase sales, reduce costs, and improve productivity through smarter packaging.

What sets Berlin Packaging apart is its entrepreneurial mindset and strong customer focus. Employees are encouraged to think likeowners, act decisively, and collaborate across functions and geographies to deliver measurable results.

Core Beliefs:

The company's culture is built around innovation, creativity, speed, and a continuous drive to "help customers become greater, faster ," making it a dynamic environment for people who want to make an impact.

About the Role

We are looking for a proactive and customer-oriented Project Manager to join our team and support the development of new customer projects.

The successful candidate will act as the key link between Sales, customers, and internal departments, managing projects from the initial customer brief through development, sample submission, validation, and final implementation. The role requires strong project coordination skills, excellent communication abilities, and a customer-focused mindset.

Key Responsibilities

• Support the Sales team in evaluating and managing new customer briefs and project requests.
• Coordinate project activities from concept through development and implementation.
• Serve as the main point of contact between customers and internal stakeholders throughout the project lifecycle.
• Define project timelines, milestones, and deliverables, ensuring deadlines are met.
• Coordinate the preparation and delivery of samples, prototypes, and supporting documentation.
• Monitor project progress and proactively identify potential risks, delays, or issues.
• Ensure effective communication and alignment among all functions involved, including Sales, R&D, Operations, Quality, Supply Chain, and Procurement.
• Provide regular project status updates to customers and internal stakeholders.
• Manage multiple projects simultaneously while maintaining high levels of quality and customer satisfaction.
• Support product launch and industrialization activities when required.

Qualifications & Experience

• Bachelor's degree in Business, Engineering, Marketing, or a related field.
• Previous experience in Project Management, Customer Project Management, Product Development, or similar roles.
• Experience working in manufacturing, industrial, packaging, consumer goods, or product development environments is considered a plus.
• Proven ability to manage multiple projects and stakeholders simultaneously.
• Strong understanding of project planning and coordination principles.

Skills & Competencies

• Excellent organizational and time management skills.
• Strong customer focus and relationship management abilities.
• Outstanding communication and interpersonal skills.
• Ability to work effectively in cross-functional and international environments.
• Strong problem-solving and decision-making capabilities.
• Ability to prioritize tasks and manage changing deadlines.
• Proficiency in Microsoft Office applications.
• Fluency in English; additional languages are a plus.

Personal Attributes

• Proactive and results-oriented.
• Detail-oriented with excellent follow-through.
• Flexible and adaptable in a fast-paced environment.
• Team player with a collaborative approach.
• Strong sense of ownership and accountability.