Temporary Seasonal Shop Sales Associate - La Rinascente Milano 20h PT

Michael Kors is always interested in hearing from talented, globally‑minded individuals with a passion for fashion. If you enjoy working in a creative, fast‑paced environment, we would love to hear from you! Our Sales Associates are Jet Set Ambassadors, representing the vision of Michael. Ambassadors are empowered to deliver an elevated customer experience with exceptional communication skills and, as team players, collaborate with a positive approach to challenges, demonstrating speed, energy and optimism.

Major Responsibilities

• People
  • Work as part of a Jet Set Team, providing support for colleagues within the Shop in Shop and host store
  • Take accountability for personal self‑evaluation and performance as a Jet Set Ambassador
  • Ensure image and grooming standards are aligned with our brand policy
  • Collaborate with Shop in Shop and Host store management team on sales strategies, product knowledge, brand standards and selling service
  • Practice and model the company behaviours, ensuring effective use of the behaviour tool kit
• Service
  • Lead by example as a Jet Set Ambassador, ensuring exceptional customer experiences to drive loyalty and repeat business
  • Proactively manage client database to increase sales
  • Maintain floor presence and lead by example
  • Build and maintain good communication with Shop in Shop and host store management team to drive store performance
  • Support educating the retail partner sales associates on the Michael Kors Jet Set selling experience
• Sales
  • Meet and exceed sales goals while holding self accountable for results
  • Use the Product Knowledge packs to become a Selling Expert, advising customers and retail partner sales associates with passion and confidence
  • Understand business results and opportunities to drive sales
• Operations
  • Ensure shop and stock room maintenance, presentation, and organization are addressed in a timely manner
  • Work with retail partner to ensure all visual graphics are current
  • Work with retail partner to confirm deliveries are processed and on the selling floor in a timely manner
  • Ensure VM standards are executed following the guidelines

Job Requirements

• Excitement and enthusiasm to work in a fast‑paced retail environment
• Capability and desire to collaborate and inspire all fellow team players working together to achieve results
• Technology proficiency, knowledge, and use of leveraging technology to drive sales and customer experience
• Fluent English preferred and strong communication skills

We are an Equal Opportunity Employer M/D/F/V

The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.