Operations Manager

ppFlibco.com is a digital company, focusing on providing a state‑of‑the‑art mobility service in Airport transportation. We’re actively leveraging business intelligence methodologies to constantly improve customer satisfaction by dynamically enhancing our business processes, identifying new opportunities and service areas as well as increasing our level of service. /p pFurthermore, we focus on state‑of‑the‑art solutions for our transportation partners and suppliers. We arrange, develop, and equip our partners with continuously improved software that facilitates their daily business needs. /p pIf this sentence “IT ALWAYS SEEMS IMPOSSIBLE UNTIL IT IS DONE” is motivating you, then you should check out this opportunity: /p pWe are looking for an experienced Operations Manager to join our team and oversee the daily operations of our transportation services. The ideal candidate will be responsible for ensuring compliance with network planning, managing authorizations, and maintaining strong relationships with stakeholders. This role requires a proactive approach to partner performance analysis, quality control, and the implementation of effective action plans and KPIs. /p h3What we offer: /h3 ul li100% support of your initiative and enthusiasm /li liA team of like‑minded people passionate about what they do and create opportunities to make a difference /li liPlenty of challenges to solve and demonstrate your expertise /li liThe opportunity to take over a high‑level area of responsibility and help build up processes, structures and procedures from the beginning /li liA jump on the career ladder is guaranteed with us – today's employees are tomorrow's managers /li liWe are a very dynamic company with short decision‑making paths /li liCorporate outings and team‑building activities /li liCompetitive salary based on performance and constant encouragement for your efforts and contribution (€40,000–€60,000, depending on experience) /li /ul h3Your responsibilities: /h3 ul liDaily operations management: ensure that daily departures align with network planning definitions and promptly address any discrepancies; manage authorization processes and maintain follow‑up procedures to ensure smooth operations. /li liStakeholder relationships: establish and maintain effective relationships with authorities, operational partners, and suppliers to foster collaboration and resolve issues; act as the main point of contact for bus and door‑to‑gate partners. /li liQuality control: work closely with Customer Service to monitor the quality of service provided by partners and identify areas for improvement. /li liPerformance analysis: analyze on‑time performance and partner efficiency, proposing action plans and defining KPIs to drive continuous improvement; implement measures to prevent service disruptions, ensuring smooth and reliable operations. /li liOnboarding: organize and lead the onboarding process for new operational partners, ensuring seamless integration into the network. /li /ul h3What we are looking for: /h3 ul liProven experience in operations management, preferably in the transportation sector. /li liStrong analytical skills and the ability to develop and implement action plans. /li liExcellent communication and relationship‑building skills. /li liProficiency in using technologies and software relevant to operations management. /li liAbility to work in a fast‑paced environment and effectively manage multiple tasks. /li /ul pReady to take on this challenge and have a good time doing it? Let’s make great things happen together! /p pSee you soon, /p pFlibco.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. /p /p #J-18808-Ljbffr