Reservations Clerk (Part-Time)

ppbTo strengthen our back-office team, we are looking for an employee to handle accounting tasks /b /p /brh3Your Qualifications: /h3 /brul /brliTraining in the hotel or restaurant industry with proven skills and a passion for the world of hospitality. /li /brliProfessional experience in the industry, a strong customer-oriented mindset, and a solid understanding of daily operations at an accommodation facility. /li /brliFamiliarity with common hotel software programs - ideally the PROTEL system and the ability to use them effectively. /li /brliGood knowledge of Italian, German, and English to ensure smooth and professional service for our international guests. /li /brliExcellent organizational skills, reliability, and the ability to handle complex situations calmly and professionally. /li /brliProven communication and interpersonal skills, which are essential for working with customers and colleagues. /li /brliOpenness to using new technologies and participating in continuing education to enhance your professional skills. /li /br /ul /brh3Your Responsibilities: /h3 /brul /brliProcessing accommodation requests received via email or phone, and providing competent and courteous service to guests at every stage of the booking process. /li /brliHandling various administrative tasks, contributing to the smooth running of the office, and supporting the team in their daily work. /li /brliUsing digital tools such as PROTEL, Quovai, Outlook, and other IT systems required for reservation management and internal communication. /li /brliProviding information about internal services (spa, restaurant, activities) and recommendations on local attractions and events. /li /brliCollaborating with other departments (Housekeeping, Restaurant, Wellness) to ensure a coordinated and flawless experience for guests. /li /brliHandling special requests or complaints with professionalism, empathy, and a focus on finding solutions. /li /brliActive participation in team meetings and training sessions, contributing ideas and fostering team spirit. /li /br /ul /brh3What You Can Expect: /h3 /brul /brliA year-round position in a young, dynamic, and motivated team /li /brliA modern work environment in the heart of St. Christina in Val Gardena, surrounded by the Dolomites /li /brlibFlexible work hours: 24 to 40 hours per week /b /li /brliFree parking /li /brliFree meals: breakfast, lunch, and dinner /li /brliMySaniTour health insurance /li /brliFree access to our swimming pool, fitness center, and sauna /li /brliExclusive discounts on spa treatments, products, and bar purchases /li /brliFree ski lessons to improve your skills or discover a new passion /li /brliEmployee events: parties, outings, and team-building activities /li /brli50% discount at all family hotels in South Tyrol /li /brli1 free night's stay for you and your family at one of our two hotels of your choice /li /brliBirthday gifts /li /brli... and much more! /li /br /ul /p #J-18808-Ljbffr