Technical Support Specialist - Systems
Danaher Corporation
Overview
In this role you provide expert technical support for Cepheid's molecular diagnostics instruments, addressing complex hardware, software and connectivity issues to protect patient testing uptime. You will work with cross-functional teams remotely, and onsite when needed, to diagnose root causes, document findings and implement effective solutions. You'll contribute to learning, knowledge base improvements and training to raise team capability. This position offers remote work in Southern Europe with a clear, measurable impact on global health outcomes.
Retribuzione / Benefits
- remote work arrangement
- bonus / incentive pay
- meal vouchers
- mandatory national insurance
- supplementary health insurance
- internet reimbursement and home office IT peripherals
Responsabilità
- Deliver expert technical support via phone, email and web for instrumentation systems (hardware, software, connectivity) and resolve complex issues
- Collect and document instrument-related complaints, perform root cause analysis and replicate issues when possible
- Conduct advanced data analysis and troubleshooting to pinpoint failures and restore system uptime
- Prioritize and resolve critical cases with remote or on-site assistance as needed
- Share expertise across the team, contribute to knowledge base updates, and assist with training
- Support customers to ensure continuity of patient testing and overall satisfaction
Requisiti fondamentali
- Bachelor in Engineering (or equivalent) with multiple years of relevant experience in technical support of medical devices or diagnostic instrumentation
- 2-3 years experience in health care / biomedical environment and knowledge of diagnostic market
- Familiarity with molecular diagnostics and laboratory workflows
- Proven ability to troubleshoot complex hardware/software issues in a regulated medical device or diagnostics setting
- Proficiency with computer systems and networking (Windows OS, LIS integration, basic networking protocols)
- Willingness to travel up to 15% in Europe (and occasionally outside Europe)
- strong communication and customer focus
- analytical mindset with problem-solving drive
- team collaboration and knowledge sharing
- instrument hardware/software troubleshooting
- network connectivity and connectivity troubleshooting
- LIS integration
Offerta di lavoro pubblicata 1 giorno fa
Offerte di lavoro simili
- ph3TECHNICAL SUPPORT SPECIALIST /h3pSede: Pordenone, Italia /ppVDA Telkonet è un gruppo internazionale... ...Support, siamo alla ricerca di un/una Technical Support Specialist che fornisca... ...assistenza tecnica, help desk tecnico, system support, field service o attività analoghe...SystemSmart workingRemoto
- ...utility-scale projects. You will manage execution and lifecycle support from handover to operations, coordinating with customers, EPCs,... ...Engineering or related field, and hands-on knowledge of grid integration, HV systems and energy management. #J-18808-LjbffrSystem
- ...correct installation and readiness to operate, support design reviews, and contribute to LEED/... ...Develop mechanical equipment and system test scripts Participate in customer equipment... ...environments ~ HVAC, fluid/hydraulic systems, TAB, factory witness test experience,...System
- ...role offers the chance to shape critical infrastructure while supporting CAI's relentless pursuit of excellence. Responsabilità Lead... ...Define commissioning protocols and methodologies for various systems Identify and mitigate risks in commissioning processes...System
- ...Coordinate commissioning of Fluence projects with multi-stakeholder teams (construction managers, contractors, suppliers, telecoms, control systems). Develop and execute comprehensive commissioning plans including resources and schedules. Lead commissioning efforts to...System
- ...operational issues. You'll document results, train customers, and support international projects with extensive travel. This is a hands-... ...Customer focus LV/MV electrical principles UPS and ATS operation Cooling systems (InRow, Dx/InRoom, Dx/Chillers)...SystemOrario flessibile
- pChiesi in Pordenone, Italy is seeking a Quality Compliance System Senior Specialist to lead and optimize the QMS ensuring GMP, FDA and EU compliance across the site. You will collaborate with cross-functional teams to drive quality improvements, manage inspections, training...SystemRemoto
- ...switchgear, delivering expert support on complex projects. You work... ...This role combines hands-on technical work with a focus on safety,... ...equipment, shaping reliable power systems for diverse clients.... ...Office, Acrobat, AutoCAD, Power system CX software Flexibility...SystemOrario flessibile
- ...models for facial recognition and biometric systems. /ppbr/ppbKey Responsibilities: /b /pp•... ...recognition technology. The position supports critical datasets for cutting-edge security... ...are reviewed solely on demonstrated technical ability and qualifications. /ppbr/ppbApply...SystemTempo pienoRemoto
- ...wellbeing programme flexible benefits programme relocation support remote work options Responsabilità Lead the Air/Care... ...Science, or Quality Management ~10+ years of experience in quality systems, data governance, and regulatory compliance in a global pharma...SystemRemoto
- ...projects Contribute to the design and evolution of cloud-native systems and DevOps pipelines Backend development experience in Java... ...(AWS, Azure, GCP) Strong teamwork and ability to explain technical concepts to multidisciplinary teams Teamwork Clear communication...System
- ullibRole /b: EMember of Technical Staff - Enterprise AI (Remote) /lilibLocation /b: Remote... ..., building, and deploying scalable AI systems for enterprise environments. Candidates... ...implement machine learning pipelines to support data ingestion, processing, and model training...SystemTempo pienoRemoto
30.000 € - 45.000 €
...baccrescere rapidamente la propria esperienza professionale /b grazie al supporto costante di un team multiculturale di professionisti... ...supportare PQE nei processi di compliance regolatoria quali la Computer System Validation presso la nostra sede dib Mirandola. /b /ppbr/...SystemImpiego permanenteWeekend2 giorni/sett.Dal lunedì al venerdì24.000 €
RENT srl azienda operante nella vendita e manutenzione carrelli elevatori, ricerca per inserimento in organico tecnico specializzato per la manutenzione di carrelli elevatori e macchinari affini per la zona di Pordenone. Si richiede diploma tecnico, minima conoscenza delle...- ...VDA Telkonet è un gruppo internazionale che sviluppa soluzioni tecnologiche per l'ospitalità. Cerchiamo uno/una Technical Support Specialist per fornire assistenza tecnica a clienti, partner e installatori, gestendo diagnosi, risoluzioni e escalation. La risorsa lavora...Remoto
- PROCEDURA DI EVIDENZA PUBBLICA PER LA SELEZIONE DI ADDETTO/A TECNICO AMMINISTRATIVO ESPERTO, PER L’ASSUNZIONE A TEMPO INDETERMINATO. Gestione Servizi Mobilità Spa, primaria azienda di Pordenone è alla ricerca di un addetto/a tecnico amministrativo con pluriennale esperienza...Tempo pienoImpiego permanente40 h/sett.
- ...Model Based Design Engineer to craft control algorithms for our professional cooking, washing, and chilling appliances. You will model system behavior for simulation, define tests, and deliver implemented code within a collaborative MB design team. You will work with...System
- ...inserimento e sviluppo di distinte tecniche , elaborazione cicli di lavorazione , realizzazione piani di taglio (nesting), fornendo supporto ai reparti produttivi durante l’esecuzione della commessa. Più nel dettaglio: -analizzare i disegni e la documentazione...Tempo pienoImpiego permanenteTempo determinato
- ...LHH, in collaborazione con una realtà manifatturiera strutturata, cerca un Supplier Quality & Quality System Manager per presidiare la qualità dei fornitori e l'implementazione del Sistema di Gestione della Qualità. La figura coordinerà piani di controllo, audit fornitori...System
- ...controls engineer to design and implement model-based control algorithms for thermal, hydraulic, and cooling systems in professional appliances. You will model system behavior for simulation and validation, define tests, and deliver code for features. The role requires...System
22.000 €
...Application Operations /b da inserire all’interno di un bimportante contesto enterprise /b. /ppLa risorsa si occuperà della gestione e del supporto tecnico (anche documentali) con attività di monitoraggio, troubleshooting e risoluzione delle problematiche. /ppbr/ppbCompetenze...Impiego permanenteRemoto- Etjca Group Spa, Filiale di Pordenone, per Agenzia Regionale seleziona ASSISTENTE TECNICO in grado di svolgere attività di campionamento di acque superficiali e sotterranee, relative alla classificazione delle acque interne. I candidati dovranno, preferibilmente, essere...
35.000 € - 38.000 €
...per assunzione diretta e a tempo indeterminato di un Assistente Tecnico di Cantiere per importante General Contractor. La figura supporterà il Project Manager nella supervisione, coordinamento e pianificazione delle attività di cantiere e nella gestione dei rapporti con...Impiego permanente- ...Design Engineer to design control algorithms for thermal, hydraulic and cooling components in professional appliances. You will model system behavior, simulate, validate, and define tests, delivering code implementations. /ppYou will work with firmware/software,...SystemLavoro ibrido
- ...practices to deliver scalable services. You will collaborate across teams, gaining exposure to modern architectures, and contribute to cloud-native systems and DevOps pipelines while working with Java and Python in a fast-paced telecom environment. #J-18808-LjbffrSystem
- ...Overview In questa funzione lavorerai nel team Power Systems di Danieli Automation, contribuendo alla progettazione di quadri e moduli... ...per validare soluzioni di potenza e controllo. Il ruolo supporta l'automazione della produzione nell'industria siderurgica, offrendo...System
- ...strategies. /pp• Proficiency in legal software and case management systems. /ppbr/ppbMore About the Opportunity: /b /ppThis role offers a... ...employment history. Applications are reviewed solely on demonstrated technical ability and qualifications. /ppbr/ppbApply Now! /b /pSystemTempo pienoRemoto
- ...seeking an MRI Field Service Engineer to install, maintain and service advanced MRI systems across Italy. You will work with clinical teams and partners, delivering on-site and remote support, troubleshooting hardware, electronics and software, and performing preventive...SystemRemoto
- ...optimize the Quality Management System to ensure GMP, FDA and EU... ...initiatives /lilirelocation support /liliflexible working arrangements... ...with ability to assess technical issues and propose shared solutions... ...Compliance System Senior Specialist pordenone, friuli venezia giulia...System
- ...and timely performance, while providing immediate feedback and supporting short-term issue resolution. This role connects frontline teams... ...performance /liliEnsure accurate time and attendance data in the system /liliHandle multiple responsibilities with a facilitative...SystemDisponibilità immediataTurni
Ricerche correlate
- assistente tecnico Pordenone (PN)
- specialista tecnico Pordenone (PN)
- assistente studio tecnico Pordenone (PN)
- tecnico dell’assistenza Pordenone (PN)
- aiuto tecnico Pordenone (PN)
- system Pordenone (PN)
- all system Pordenone (PN)
- it system Pordenone (PN)
- supporto tecnico area commerciale Pordenone (PN)
- supporto tecnico Pordenone (PN)