AI Solutions Consultant

Expert.ai is a Euronext Growth Milan-listed company specializing in the implementation of enterprise artificial intelligence solutions to create business value for organizations across Europe and North America.

By applying a proven innovation framework, expert.ai supports businesses and public administrations in their digital transformation, harnessing the potential of AI across various processes and use cases through a responsible, transparent and sustainable approach that focuses on people, problems to solve and goals to achieve.

With more than 25 years of experience in natural language solutions, expert.ai has successfully implemented hundreds of projects by integrating the best AI technologies on the market with its proprietary and market technologies (knowledge graph, machine/deep learning techniques, large language models and generative AI). Banks and financial institutions, insurance companies, publishers and organizations in the healthcare, defense, intelligence and public administration sectors choose expert.ai's solutions to automate knowledge on a large scale, manage massive volumes of information, improve decision-making processes and enable new levels of efficiency by leveraging the right data at the right time with speed.

Are you passionate about Artificial Intelligence and eager to help organizations identify and design innovative AI solutions? We are looking for an AI Solutions Consultant to join our team and bridge the gap between business needs and technology opportunities.

In this role, you will work closely with customers and internal teams to understand business challenges, evaluate solution feasibility and help shape AI-powered initiatives that generate real business value. If you enjoy combining analytical thinking, customer engagement and emerging technologies, we'd love to hear from you.

What you will do:

As an AI Solutions Consultant, you will:

• Collaborate with customers and internal stakeholders to understand business needs, challenges and objectives.
• Translate business requirements into AI solution concepts and implementation opportunities.
• Help define use cases, requirements and success criteria for AI projects.
• Assess technical feasibility, scope, effort and potential risks of AI initiatives.
• Support solution design activities and contribute to project discovery phases.
• Support pre-sales activities by contributing to solution proposals, customer presentations and discovery discussions.
• Contribute to customer workshops, presentations and solution discussions.
• Act as a bridge between business teams, customers and technical experts.
• Work cross-functionally with Product, Engineering, Delivery and Commercial teams.
• Support the experimentation and evaluation of emerging AI tools and approaches.
• Stay up to date with AI technologies, trends and best practices.

Who you are:

• You have a Bachelor's or Master's degree in Computer Science, Engineering, Data Science, Business, or a related field.
• You have experience in technology consulting, solution consulting, pre-sales, product management or similar customer-facing roles.
• You have a solid understanding of Artificial Intelligence technologies and their business applications.
• You have 3-5 years of experience in technology consulting, solution consulting, pre-sales, product management or similar customer-facing roles.
• You can evaluate technical feasibility and estimate implementation effort for AI-based solutions.
• You have a basic understanding of software development concepts, APIs and scripting languages such as Python.
• You have excellent communication skills and can explain technical concepts to non-technical audiences.
• You are comfortable working in ambiguous environments and helping shape evolving requirements.
• You enjoy collaborating across teams and managing relationships with multiple stakeholders.
• You are fluent in English.

Nice to have:

• Hands-on experience with Generative AI, LLMs and prompt engineering.
• Experience with AI prototyping and rapid experimentation.
• Familiarity with cloud environments such as AWS or Microsoft Azure.
• Previous experience in IT consulting, pre-sales or product management.
• Exposure to enterprise customers, international environments or public sector organizations.
• Experience working with AI platforms, machine learning projects or data-driven products.

We offer:

• A hybrid working model requiring regular attendance at our Modena office, typically two days per week, with the remaining time worked remotely. Consequently, the role is best suited to candidates who are based in or near the Modena area.
• A variety of exciting challenges with ample opportunities for development and training in a truly global landscape.
• Culture and values that focus on teamwork, innovation and passion for artificial intelligence and language.
• Equal opportunity employment experience that values difference and diversity.
• Customized induction & onboarding training that will facilitate the initiation process and accelerate your integration into our daily business activities.
• A performance appraisal process that provides annual assessment of skills, target achievements and development opportunities.