Logistics Service Representative

pul liJob Title: Logistics Service Representative /li liDepartment: Logistics / Supply Chain /li liLocation: Rho MI /li liReports to: Logistics Team Leader - South of Europe /li liType: Full-time /li liRole Purpose: Ensure end to end operational continuity across inbound, outbound, warehousing, and documentation processes, covering raw materials and finished goods (solid, liquid, hazardous), and waste streams, while maintaining high standards of accuracy, compliance, and service performance. /li /ul h3Overview /h3 h3Job Overview /h3 ul liJob Title: Logistics Service Representative /li liDepartment: Logistics / Supply Chain /li liLocation: Rho MI /li liReports to: Logistics Team Leader - South of Europe /li liType: Full-time /li liRole Purpose: Ensure end to end operational continuity across inbound, outbound, warehousing, and documentation processes, covering raw materials and finished goods (solid, liquid, hazardous), and waste streams, while maintaining high standards of accuracy, compliance, and service performance. /li /ul pThe role also oversees the efficient planning and execution of finished product shipments to final customers, along with the full management of import and export activities, ensuring adherence to international trade, customs, and transport regulations. /p h3Responsibilities /h3 h3Key Responsibilities /h3 h31) Yard, Gate Transport Coordination /h3 ul liVehicle Entry Exit Management and Vehicle Entry Control and Coordination: manage access, inout weighing, scheduling, checklists, and flow. /li liWagons Management: plan and supervise railcar arrivals, positioning, loading/unloading, weighing, and documentation. /li /ul h32) Inbound Raw Materials, Waste, Finished Product /h3 ul liSolid and liquid Raw Materials, Waste and Finished product Weighing: ensure calibrated, traceable weighbridge operations and recording. /li liGoods Receipt for Raw Materials: execute/verify GR postings, quality/quantity checks, and documentation completeness. /li liWaste Management Waste Forms: manage compliant waste handling, documentation, and dispatch. /li liMethanol Registration Ammonia handling: maintain registers, traceability, and regulatory documentation for hazardous materials. /li liReturn Order: process and coordinate returns. /li /ul h33) Outbound Distribution /h3 ul liRaw material and Finished Product Shipment: plan, prepare, and dispatch orders per customer/warehousing requirements and conditions. /li liPMMA Shipments scheduling, packed product and bulk: coordinate specialized modes, issue and dispatch documentation, and safety checks from internal and external warehouses. /li liMAM shipments scheduling: plan loads and MAM-related schedules; align with production and carriers from internal and external storage/loading places. /li liSample Shipments: prepare, document, and track samples in compliance with transport rules - carrier website. /li liControl Charges in Shipments: verify accessorials and extra charges before approval. /li liReturn Order: process and coordinate returns. /li liManage customer and internal complaints, including logging, investigation, and root - cause analysis. /li /ul h34) Warehouse and inside logistics Operations /h3 ul liGoods Receipt for Finished Product/Tolling (WH) and Return (WH). /li liPicking, Packing PGI (WH). /li liStock Control for Raw Material and Finished Product: cycle counts, adjustments, root cause on variances. /li liAnnual Inventory Management / Stock Count. /li liWarehouse processes for Downgrade and Code Change, ensuring accurate material handling, stock adjustments, and full compliance with logistics workflows. /li liStationery - Tools availability. /li liPlant Work Authorization Form handling. /li liHSE Support for Non-Conformities: record, contain, and support corrective actions. /li liMaintenance Notice Entries: open/track maintenance notifications for equipment impacting logistics operations. /li /ul h35) Documentation, Records Archiving /h3 ul liDocumentation Issuance and Document Archiving. /li liEntry Files: prepare, review, and archive. /li liStock File Entry maintenance. /li liDaily Reports / Daily Printouts and Reports. /li liDaily Error/Block Control. /li /ul h36) Systems, Programs Master Data /h3 ul liVIM, FSD, LBN: execute workflows and monitor exceptions. /li liSES: create/approve service entries. /li liLOG PR/PO Creation PR Entries. /li liInvoice Control FO with Issues. /li liMonthly SOX Control activities. /li liOperational Procedures Checklist Fulfilment. /li /ul h37) External Partners Networks /h3 ul liExternal Warehouse Stock and Tollers management. /li liImport/Export documentation and compliance. /li liContractors coordination. /li liSupport for GBS for Invoices and Carrier Communication. /li liSpot Freight Quotation: obtain and compare spot rates, support selection per service, cost, and compliance. /li liFourKites (or similar visibility tool): monitor shipments’ milestones and proactively manage exceptions. /li liMarine Insurance: coordinate coverage for sea shipments where applicable. /li liTransporter Complaint Management: log, investigate, and close-out carrier-related issues. /li /ul h3Key Skills /h3 ul liStrong planning, prioritization, and coordination. /li liAttention to detail with disciplined documentation. /li liStakeholder management. /li liProblem-solving and root-cause analysis. /li liSafety-first mindset. /li liAnalytical skills. /li liEffective communication. /li /ul h3KPIs / Success Measures /h3 ul liOn-Time In-Full (OTIF). /li liCycle times for gate and wagon/vehicles. /li liInventory accuracy. /li liError/Block resolution lead time. /li liInvoice dispute cycle time. /li liSOX/HSE audit results.Complaint closure time and recurrence rate. /li liWaste management compliance. /li /ul h3Working Conditions /h3 ul liOn-site operational position with daily presence required. /li liWorking hours: 8:00 am to 5:00 pm. /li liWillingness to work overtime when required to support operational needs. /li liDemonstrates strong teamwork and flexibility, able to shift between tasks and provide cross - coverage within the team. /li liEnsure coordinated planning of vacations, absences, and on - site attendance among team members to guarantee continuous office coverage and uphold service continuity. /li /ul h3Qualifications /h3 h3Required Qualifications /h3 ul liExperience: 3-5+ years in logistics/warehouse operations, preferably in chemical/manufacturing. /li liSystems: Proficiency with SAP/S4HANA, Microsoft Office Suite, Windows. /li liRegulatory Compliance: HSE standards, ADR/IMDG/IATA basics, Incoterms, waste management regulations, SOX controls. /li liLanguages: Proficient in English; local language. /li /ul pThe base salary range for this role is € 32.800 - € 41.000. The final offer within this range will be determined based on the candidate’s experience, skills, qualifications and internal alignment criteria. Additional compensation components and benefits will be discussed during the recruitment process /p /p #J-18808-Ljbffr