Scrum Master

MSC Mediterranean Shipping Company is a global business engaged in the shipping sector. Present in 155 countries, MSC facilitates international trade between the world’s major economies, and among emerging markets across all continents. Headquartered in Geneva, Switzerland, since 1978, MSC is a privately-owned organisation driven by the Aponte family. Today, we continue to focus on caring for customers, employees and the environment.

From a one-vessel operation to a globally respected business we have an unfaltering commitment to people that have passion, creativity and willing to make a change.

MSC Technology Italy is the first division located in the national territory, complementing existing offices in Geneva (the Group’s headquarters), Warren (New Jersey, USA), and Chennai (India).

MSC Technology embodies Passion and a commitment to Continuous Evolution, strongly believing in Equal Opportunities and Caring for its People—ultimately fostering a sense of Family within the Company.

With over 3,000 employees, our Technology Department plays a pivotal role in driving business growth and elevating the quality standards across our functional lines.

Working within an international office and engaging in cross-country collaboration offers the opportunity to connect with individuals boasting diverse technical skills, backgrounds, cultures, and professional experiences. International travel not only enriches your understanding of business and languages within the ICT realm but also provides avenues for personal and professional growth.

In 2020, MSC Technology Italy was established as a technological division of MSC with the goal of creating a Center of Excellence to support the MSC Group’s business.

Do you recognize yourself? Then come work with us and be part of MSC’s family!

MSC Technology is looking for an experienced Scrum Master to join its IT organization and support teams working on integration platforms enabling data exchange between MSC and external clients.

The successful candidate will be responsible for facilitating Agile delivery, supporting the Scrum process and ensuring the delivery of high-quality software increments at the end of each sprint.

Working closely with Product Owners, Product Specialists, Developers, Testers, Agile Coaches, Architects, and other stakeholders, the Scrum Master will foster effective collaboration, remove obstacles, and help the team continuously improve its ways of working.

This role is ideal for professionals with a strong Agile mindset, solid experience in IT projects and team coordination, and the ability to operate effectively in complex, distributed, and multicultural environments.

Reporting Line

• Functional: Agile / IT Delivery Organization

Key Responsibilities

• Facilitate Scrum ceremonies and Agile practices, ensuring effective participation, collaboration, and continuous improvement across the team.

• Support the analysis and refinement of user stories, working closely with Product Owners and Product Specialists to ensure requirements are clear, actionable, and aligned with delivery objectives.

• Foster a collaborative, transparent, and mutually respectful working environment across Developers, Testers, Product Specialists, Product Owners, and other team members.

• Support the team in delivering high-quality software increments at the end of each sprint, promoting ownership, accountability, and adherence to Agile principles.

• Identify, anticipate, and help remove impediments and delivery risks, leveraging strong problem-solving skills and previous project experience.

• Act as a key point of coordination between the Scrum team and program stakeholders, ensuring timely, accurate, and constructive communication.

• Promote Agile best practices and support the team in continuously improving processes, collaboration, delivery effectiveness, and ways of working.

• Stay up to date with trends and innovations across Agile, software development, DevOps, middleware, and IT delivery practices.

Qualifications & Experience

• At least 3 years of professional experience in IT projects, including at least 1 year of experience coordinating team members, with solid knowledge of Agile methodologies and the Scrum framework.

• Strong understanding of Scrum principles, ceremonies, roles, and practices, combined with a genuine Agile mindset and passion for continuous improvement.

• Previous experience as a Scrum Master is highly valued, with 3+ years in the role considered a strong advantage.

• Knowledge of scaled and distributed Scrum environments and other Agile methodologies and practices such as Lean and Kanban is considered an advantage.

• Scrum Master and/or Product Owner certifications are considered an advantage.

• Knowledge of DevOps practices, Microsoft Azure DevOps, and experience working on large-scale or distributed projects involving offshore teams are considered an advantage.

• Understanding of Agile software engineering practices such as TDD, BDD, Unit Testing, and familiarity with .NET and Microsoft technologies is considered an advantage.

• Excellent written and spoken English, strong communication and interpersonal skills, and the ability to collaborate effectively within multicultural and distributed environments.

Diversity and Inclusion

This job posting is open to all individuals, regardless of gender, age, ethnic origin, nationality, sexual orientation, gender identity, disability, or any other personal characteristic, in compliance with applicable laws and regulations on equal opportunities and inclusion (Italian Legislative Decree No. 198⁄2006 , as subsequently amended, and Italian Legislative Decrees No. 215⁄2003 and No. 216⁄2003).

In compliance with applicable pay transparency legislation, we provide the following information regarding the initial remuneration envisaged for this position.

The position will be classified within the Employee category, at one of the C2, C3, B1 or B2 levels under the Italian Metalworking Industry National Collective Bargaining Agreement (CCNL Metalmeccanico Industria).

The classification level and any additional remuneration components supplementing the base salary will be determined based on an assessment, carried out during the selection process, of objective and neutral criteria such as, by way of example, the candidate’s professional experience, technical skills, level of autonomy and the responsibilities required by the role.

What we offer

We offer a range of benefits including new Learning opportunities, a comprehensive Welfare System, Life and Health Insurance, Modern Workstation and Discounts within the MSC group.

Moreover, MSC Technology Italy fosters a culture of innovation and wellbeing by simultaneously pursuing various initiatives. These include Meetups, Technical and General Events such as Gaming Tournaments, Company Charity Initiatives and a Sustainability program designed to benefit all employees.

Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.