Community Manager, Rome

ph3bAbout Air Apps /b /h3pAt Air Apps, we believe in thinking bigger—and moving faster. We’re a family-founded company on a mission to create the world’s first AI-powered Personal Entrepreneurial Resource Planner (PRP), and we need your passion and ambition to help us change how people plan, work, and live. Born in Lisbon, Portugal in 2018—and now with offices in both Lisbon and San Francisco,we’ve remained self-funded while reaching over 100 million downloads worldwide. /ppOur long-term focus drives us to challenge the status quo every day, pushing the boundaries of AI-driven solutions that truly make a difference. Here, you’ll be a creative force, shaping products that empower people across the globe. /ppJoin us on this journey to redefine resource management—and change lives along the way. /ph3bThe Role /b /h3pAs a bCommunity Manager /b at Air Apps, you will be responsible for bbuilding, growing, and engaging our user community /b across bforums, social media, and user groups /b. You will foster a positive and inclusive environment, facilitate discussions, and create strategies to keep users engaged and connected to our brand. /ppThis role requires bstrong communication skills, creativity, and a passion for community engagement /b to enhance user experience, increase brand loyalty, and strengthen our community presence. /pullipThis is a bfully onsite position /b, based at our office in Lisbon, where you will collaborate closely with cross-functional teams in person and contribute to a dynamic and fast-paced environment. bWe are open to support with relocation efforts. /b /p /li /ulh3bResponsibilities /b /h3ullipDevelop and execute bcommunity engagement strategies /b to grow and support user communities. /p /lilipManage and moderate bforums, social media groups, and user discussion platforms /b. /p /lilipEngage with users by bresponding to questions, moderating discussions, and fostering positive interactions /b. /p /lilipOrganize and promote bcommunity events, webinars, and QA sessions /b. /p /lilipCollaborate with bmarketing, product, and support teams /b to ensure a seamless user experience. /p /lilipMonitor and analyze bcommunity engagement metrics /b to optimize strategies. /p /lilipIdentify and activate bbrand advocates, ambassadors, and superusers /b. /p /lilipStay up to date with bcommunity management trends, tools, and best practices /b. /p /lilipDevelop and maintain bcommunity guidelines and policies /b to ensure a safe and welcoming space. /p /lilipAddress user concerns and elevate issues to the appropriate teams when necessary. /p /li /ulh3bRequirements /b /h3ullipAround b3+ years /b of experience in bcommunity management, social media management, or customer engagement /b. /p /lilipExperience managing bonline communities, forums, or social media groups /b (e.g., Discord, Reddit, Facebook Groups, Slack, or custom platforms). /p /lilipStrong written and verbal communication skills, with the ability to engage and inspire users. /p /lilipExperience with bcommunity-building tools and analytics platforms /b. /p /lilipAbility to bhandle sensitive situations, mediate conflicts, and enforce community guidelines /b. /p /lilipExperience planning and executing bcommunity-driven events or initiatives /b. /p /lilipPassion for building meaningful relationships and fostering bbrand loyalty /b. /p /lilipAbility to banalyze engagement data /b and adjust strategies accordingly. /p /lilipExperience in bfast-paced digital environments /b with a user-centric mindset. /p /li /ulh3bWhat benefits are we offering? /b /h3ullipbApple hardware /b ecosystem for work. /p /lilipbAnnual Bonus /b /p /lilipbTop-tier Health and Life Insurance /b for peace of mind. /p /lilipbTransportation Budget /b to support your commute needs. /p /lilipbCoverflex /b benefits package for meal allowances, well-being, and more. /p /lilipbChildcare /b support. /p /lilipbAir Conference /b - an opportunity to meet the team, collaborate, and grow together. /p /lilipbPension Fund /b to support your long-term financial planning. /p /lilipbUrban Sports Club /b membership to keep you active. /p /lilipbMeals 100% free /b at the hub. /p /li /ulh3bDiversity Inclusion /b /h3pAt Air Apps, we are committed to fostering a diverse, inclusive, and equitable workplace. We enthusiastically welcome applicants from all backgrounds, experiences, and perspectives. We celebrate diversity in all its forms and believe that varied voices and experiences make us stronger. /ph3bApplication Disclaimer /b /h3pAt Air Apps, we value transparency and integrity in our hiring process. Applicants must submit their own work without any AI-generated assistance. Any use of AI in application materials, assessments, or interviews will result in disqualification. /p /p #J-18808-Ljbffr