REPAIR ENGINEER

The repair engineer will take care of the following tasks:

• Carries out the analysis of the repairs that arrive in Technoprobe and the preparation of the repair reports for customers;
• Oversees the definition of the flow in order of to repair a card after the green light from customer;
• Drives and coaches the manufacturing departments on the execution of the repair flow, not less important he/she will perform directly the most complicated tasks;
• Report and discuss with Repair Manager in case of warranty requests of repairs from customers;
• Report and discuss with FAE in case of special needed, as weel as report the DOA (Death on Arrival) case.

Requisiti

• Good English reading, writing, listening in order to understand the internal WI, the customer claims and in order to prepare the repair reports;
• Nice to have a good English speaking;
• Good problem solving and ability to think out of the scheme;
• BS degree or equivalent experience either Electronic (nice to have) or Mechanics;
• Good knowledge of Microsoft Office and Windows;
• Good communications skills toward customer (nice to have);
• Good ability to handle small mechanical part under the microscope;
• Testing competencies, like for example use of e-meter or oscilloscope can be considered ad a plus;
• Nice to have knowledge of electrical diagrams and electronic skills.