ITSM & Process Improvement Lead

pTelespazio is seeking a Service Management Specialist to join its Digital Solutions – Service Management team in Rome. The role focuses on ITSM governance, incident/change/request management, and gathering requirements to improve workflows and data quality. /ppYou will coordinate IT projects and digital transformation initiatives, collaborate with infrastructure, security, and workplace teams, and ensure processes are aligned with stakeholders, delivering measurable improvements and reliable /p #J-18808-Ljbffr