Customer Support Specialist (French + English)
1.700 €/meseJobtome
About the job Customer Support Specialist (French + English)
Customer Support Representative - French + English Are you a French-speaking professional with a passion for exceptional customer experience and technical troubleshooting? We’re looking for a dedicated Customer Support Representative (French + English) to join our international team in Bulgaria. This is your chance to be part of a dynamic, multilingual environment, supporting one of the world's leading heavy equipment brands.What You’ll Do
- Handle inbound and outbound requests via phone, email, chat, and webform from end consumers and CAT’s retailers.
- Troubleshoot basic technical issues and provide solutions effectively.
- Assist customers with spare parts search and purchases.
- Deliver accurate information and ensure every customer feels supported and valued.
- French – C1 | English – C1 (Both languages at an advanced level are required).
- Customer-first mindset and excellent communication skills.
- Strong problem-solving ability and attention to detail.
- At least 1-2 years of work experience in BPO or experience with US customers.
- Salary: 1700 EUR Gross per month.
- Access structured onboarding and ongoing skill development.
- Potential for a Hybrid work model after 6 months, based on performance.
- Relocation assistance is available.
Offerta di lavoro pubblicata 6 giorni fa
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