Payment Process Owner

pIn this role you will design and govern the end-to-end payments process for the Group across multiple countries, shaping how cash and invoicing operate at scale. You will align the process with the global Order-to-Cash framework and drive cross-country adoption, balancing standardization with local requirements. You’ll lead continuous improvement through automation and AI, and support the rollout of a leading SaaS platform. This position sits at the intersection of Finance, IT, and operations, delivering measurable liquidity and process excellence. Join a mission-driven team that puts customers at the center and values innovation and inclusion. /pullishort Friday work week /lilitailored welfare plan /liliflexible hybrid work /lilidiverse and inclusive culture /lilifocus on wellbeing and sustainability /liliDesign and govern the end-to-end payment and cash application process aligned with the Group Order-to-Cash architecture /liliDefine policies, SOPs and controls, including SoX readiness, for all operating countries /liliCoordinate the Incomes Back Office team in Italy to ensure process quality and SLA adherence /liliAlign country units (Italy, Spain, France first; Turkey and Israel later) on standard model adoption while managing country-specific requirements /liliDefine and monitor KPIs such as DSO, on-time payment rate, cash application rate, aging buckets, and unapplied cash /liliInterface with Treasury, Tax, Legal, and ICT to evolve the process (automation, bank reconciliation, payment hub) /liliLead continuous improvement initiatives (RPA, AI for cash application, disputes and dunning, reduce manual touchpoints) /liliSupport rollout of the I2C SaaS platform with phased deployments /lili7-8 years in roles such as Process Owner / Order-to-Cash Lead / AR Manager in multinational environments /liliProven experience designing multi-country payment and cash application processes /liliStrong knowledge of SAP, Oracle, or Workday Finance (at least one at senior level, SAP mentioned) /liliProficiency with BI tools for dashboards (Power BI, Qlik, or Tableau) /liliStrong team coordination and cross-country stakeholder management /liliFluent English (C1+) and native or equivalent Italian /liliExperience in CEE/EMEA governance at group level /lilileadership /liliproactivity /liliSAP /liliOracle /liliWorkday Finance /li /ul #J-18808-Ljbffr