Specialty Care Coordinator - Wellness Village Full Time

Specialty Care Coordinator - Wellness Village Full Time

#26-315

Philadelphia, Pennsylvania, United States

Locations(s)

7979 State Road, Philadelphia , Pennsylvania 19136 , United States

Compensation

$20.73

Job Description

We need hope-bringers and changemakers - because the work we all do matters. Join a team that shows up for each other as much as we show up for our clients. At Gaudenzia, your purpose fuels progress - for yourself and others.

Gaudenzia's Mission: Gaudenzia's Mission is to promote long-term recovery by providing comprehensive treatment and support to people with substance use disorder, co‑occurring mental health disorders, and related conditions, regardless of individual circumstances.

This individual's responsibility will be to design, develop, implement, supervise, and provide specialized training and services to clients in the program. In addition, this person may also handle an independent case load or assist other personnel in the counseling of clients to aid them in achieving adjustments to specific problems or situations of a difficult or complex nature.

Qualifications:

Education and Training: A minimum of an Associate Degree or full certification as an Addictions Counselor

Experience:

• Associate's Degree: Five (5) years
• Bachelor's Degree: Three (3) years
• Master's Degree: Two (2) years
• Certified Addictions Counselor (CAC): Five (5) years

Your responsibilities in this role may include:

• Responsible for conducting intake interview and orientation to care coordination, with client prior to discharge from residential level of care
• Responsible for liaison with clinical staff for review and verification of recommended services, referral to clinically recommended level of care, and collateral contact information
• Completion of Recovery Plan in coordination with client and primary clinical counselor
• Responsible for identifying health care and recovery support needs with client and initiating referrals
• Responsible for assisting clients in getting to the next level of care (if applicable) by removing barriers, providing reminders, and conducting outreach when appropriate
• Responsible for developing and maintaining relationships with services and programs. These linkages will include but are not limited to treatment, health care, employment, legal, housing, child welfare, social services, peer‑support providers, etc.
• Establish and maintain care coordination services and contact schedule
• Maintains client records and completes all other required documentation. Additional duties to support the existing team:
• Assisting residents in education around program offerings/supports and ways to access
• Reducing barriers to care by addressing logistical, financial, cultural, and systemic challenges
• Ensuring client medical, psychiatric, and outpatient needs are being met and referrals responded to within a timely manner
• Ensuring education of day‑to‑day symptom management, medication management, and comorbid conditions
• Coordinating timely access to appropriate RVWV and community providers based on clinical recommendations and resident disposition throughout treatment
• Ensuring resident community appointments are maintained
• Linking patients to recovery supports and community resources
• Assist in reducing readmissions by providing interventions based upon post discharge follow up responses from residents Documentation, Quality & Compliance
• Maintain accurate EHR documentation
• Track access, engagement, and outcomes
• Comply with HIPAA and 42 CFR Part 2
• Participate in performance improvement and satisfaction initiatives

Skills, Knowledge, and Abilities

• Specialized training and experience in working with specific population
• Knowledge of the basic principles, practices, and procedures involved in an alcohol and drug program
• Knowledge of drug and alcohol abusing subculture
• Knowledge of the physical and emotional characteristics and manifestations of alcohol and drug dependency
• Knowledge of individual and group behavior and the effective ways of working with them
• Knowledge of the continuum of care as it relates to drug and alcohol treatment
• Knowledge of confidentiality and all other applicable federal and state regulations in reference to specialty area, and ability to ensure program compliance
• Ability to perform needs assessment and develop appropriate programming
• Ability to work effectively with people and aid them in adjusting to specific problems
• Ability to establish and maintain effective working relationship with clients, and other members of staff, outside agencies and institutions, and the general public
• Ability to design, implement and train others pertaining to the specialty area
• Ability to communicate effectively and clearly, both verbally and in writing
• Ability to present effective seminars, workshops, and presentations to clients, staff and the community
• Ability to work independently and exercise independent judgment

What We Offer: Competitive Pay - Excellent Benefits - On The Job Training - Upward mobility - Educational assistance to help you grow with us in this life saving field!

Our Operating Principles: We, as members of the Gaudenzia Team, are committed to these principles. They guide the way we perform Gaudenzia business, every day.

• We hold client care as our top priority.
• We assume good intentions.
• We are present, we connect, & we communicate with transparency, dignity, and respect.
• We make data‑driven decisions with courage, challenge the status quo, find innovative ways to grow Gaudenzia & each other.
• We support each other publicly & privately in all circumstances.
• We provide & accept constructive, honest, respectful, and timely feedback with an open mind & without personalization.
• We operate with integrity, focus on outcomes, & have a bias for action.
• We follow through on agreements & honor commitments prioritized with a sense of urgency - someone's life may depend on it.

Gaudenzia is proud to be an employer of choice - and a treatment provider of choice - in the substance use and co‑occurring disorders treatment field. We work hard to foster an inclusive, supportive environment where our employees and clients always feel safe and welcome.

Come work with us!

Our Agency is committed to the principles of equal employment. We believe in fostering a positive work environment in which every employee is treated with respect. Our staff hiring and recruitment practices are grounded in fairness, transparency, and merit. All employment decisions are based on job‑related qualifications, relevant skills, experience, and alignment with our mission and values. We actively recruit from a broad range of educational and professional backgrounds to attract the most qualified candidates, ensuring equal opportunity for all applicants without preference or discrimination. Our process uses consistent and clear evaluation criteria to support objective decision‑making. By emphasizing accountability, efficiency, and integrity throughout every stage— from job posting to onboarding— we build a workforce defined by excellence, professionalism, and commitment to our shared purpose. Gaudenzia is dedicated to the fulfillment of this policy regarding all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.