Product Designer L2/Senior - CEG (Bangkok - Based, Relocation Provided)

ph3About Agoda /h3 pAt Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. /p pToday, we are part of Booking Holdings (NASDAQ: BKNG), with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. /p pNo two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. /p pJoin our passionate team dedicated to enhancing the core guest experience by transforming original concepts into engaging interactive experiences for a global audience. Your role will be to define solutions that elevate the guest booking experience across Agoda's products. /p h3What Product Design Looks Like at Agoda /h3 pAs a product designer at Agoda, you'll collaborate with a product manager, 6-8 engineers, researchers, and cross-functional partners. Together, you'll drive your segment of Agoda, deliver solutions to challenges, and gather feedback directly from customers and internal stakeholders. /p h3Role in the CEG Team /h3 pThe Customer Experience Group (CEG) Consumer team designs self-service tools that help customers resolve booking issues. You'll shape how customers solve problems reducing friction and frustration. As a senior designer, you'll lead the direction and execution of these experiences across the space you own. /p h3Key Responsibilities /h3 ul liRunning discovery phases and helping define product requirements /li liTesting prototypes and hypotheses with users to collect feedback /li liPresent your work to peers and leadership, async and in-person /li liTake part in weekly design critiques, workshops, all hands, and squad meetings /li liThink and write about your process and detailing your decisions /li liChampion cohesion and consistency in UX design that unites a growing family of products/features /li liBe a strategic leader with a vision in how to implement experiences that represent the most customer‑centric intersection between design, business, content, and technology /li /ul h3Product Designer at Agoda means you have a track record of /h3 ul liYou work alongside your design partners in driving discovery and ideation workshops and align the group around a vision and approach /li liYou have a track record of crafting sophisticated flows and customer journeys /li liYou can think and craft at a system level, not just interface elements or pages /li liYou’ll regularly make use of your soft skills: listening, negotiating, decision‑making /li liYou can balance multiple priorities and successfully deliver in a fast‑paced, dynamic environment. /li li5+ years of full‑time experience as a UX/Interaction designer for digital or web‑based products; in‑house designer experience highly preferred /li /ul h3Qualities we value in designers /h3 ul liEffective articulation of ideas and design solutions /li liExpressing feedback with kindness and candor /li liTolerance for ambiguity and healthy curiosity /li liTranslation of quantitative qualitative insights into design decisions /li liContribution to our culture: motivation, optimism, quality, integrity /li /ul pJoin us in shaping the future of travel experiences at Agoda! /p h3Discover More About Working At Agoda /h3 ul liAgoda Careers /li liFacebook /li liLinkedIn /li liYouTube /li /ul h3Equal Opportunity Employer /h3 pAt Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. /p h3Disclaimer /h3 pWe do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third‑party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee. /p /p #J-18808-Ljbffr