Customer Service Intern

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good – protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day.

And we need people like you to make it happen.

We empower you to reach your potential with opportunities to make an impact to be proud of – for food, people and the planet.

Job Summary

The South Europe Customer Service Team is looking for an intern at Tetra Pak Italiana in Rubiera, Italy to support the back office activities around the packaging material ordering process for Italy, Greece, Cyprus and Israel. This is a 6-month paid internship, starting from November.

This is a full-time internship requiring a commitment of 40 hours per week. We are looking for a candidate who is an active university student and eligible to work for the entire duration of the internship.

What you will do

• You will support the back office team with these activities: order management, design administration, deliveries, invoicing, and other supply chain related activities.
• You will collaborate directly with the front office Customer Service Representatives assigned to our customers
• You will interact with other departments within the company and in the different converting factories, such as design handling, planning, logistics, etc.

We believe you have

• Active university student status in Italy for the following six months
• Fluent English and Italian
• Good knowledge of the Microsoft Office package
• SAP R3 knowledge as a plus.
• To be accurate, details-oriented and well-structured.
• Strong communication and negotiation skills
• To be an organised customer-oriented person
• To be able understand the business and work as a team player

We Offer You

• A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
• A culture that pioneers a spirit of innovation where our industry experts drive visible results
• An equal opportunity employment experience that values diversity and inclusion
• Market competitive compensation and benefits with flexible working arrangements

This job posting expires on 9th October 2026.

Diversity, equity, and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide.

If you require a reasonable accommodation to complete an application, participate in an interview, undergo an assessment, or engage in any part of the selection process, please complete this request form: Accommodation Request .