Digital Aem Analyst

Job OverviewThe Digital AEM Analyst is responsible for managing, optimizing, and enhancing the Adobe Experience Manager (AEM) platform, including Sites and Digital Asset Management (DAM). This role ensures strong platform performance, effective digital asset governance, and the delivery of exceptional digital experiences.Working cross-functionally with Product Managers, content creators, marketers, developers, UX teams, and other stakeholders, the analyst drives workflow optimization, tool integration, and platform efficiency. The role also supports Product Owners in guiding digital products from ideation through commercialization, advocating for customer needs and contributing to product strategy and roadmap execution.English proficiency is required for this position, as English will be the primary working and communication language.Key ResponsibilitiesPartner with Product Managers to define clear, actionable requirements that enable the launch of innovative digital customer solutions.Collaborate with stakeholders to ideate, develop, and deploy digital initiatives aligned with business objectives.Lead cross-functional efforts to translate concepts into structured IT requirements aligned with product roadmaps.Convert customer insights and market intelligence into detailed technical specifications and user stories.Configure and manage AEM functionalities, including workflows, metadata schemas, templates, components, and asset migration strategies.Maintain and optimize AEM Sites and DAM, ensuring adherence to metadata standards, taxonomy, and governance best practices.Collaborate with content, development, and UX teams to streamline publishing workflows and enhance user experience.Support integrations with Adobe tools such as Analytics, Target, and Workfront.Define KPIs, oversee testing activities, develop UAT scenarios, and recommend continuous improvements to enhance usability and customer satisfaction.Troubleshoot platform issues and partner with technical teams to minimize disruptions across AEM Sites and DAM.Manage and prioritize backlog items in coordination with IT teams, aligning with release schedules and team capacity.Support AEM service pack upgrades and ongoing platform maintenance in collaboration with IT support teams.Provide training, documentation, and ongoing support to business users to encourage platform adoption and best practices.Facilitate communication between business stakeholders, developers, and platform owners throughout the release lifecycle.Document business and functional requirements through user stories, use cases, and clearly defined acceptance criteria.QualificationsBachelor’s or master’s degree, 10+ years of experience in Business Analysis, Digital Product Management, including project/program management.Strong expertise in Adobe Experience Manager (Sites /DA, DAM), including workflows, metadata standards, and taxonomy governance.Experience with AEM customization end-to-end (templates, components, workflows) and familiarity with front-end/back-end technologies (HTML, CSS, JavaScript, Java preferred).Experience with workflows, metadata, and integrations and how they work in practice.Understanding of DevOps practices and release management processes.Comfortable working with global business and product teams.Experience in translating business needs into clear requirements, user stories, test cases and helping drive testing and delivery.Proven ability to troubleshoot platform issues and drive resolution across technical teams.Strong analytical, problem-solving, project management, and communication skills.Experience supporting training and change management initiatives.Fluency in English (written and spoken) is required.Ability to travel up to 10%.Good collaboration skills to be able to collaborate across teams and help connect all the dots.Experience with content management and improving digital experiences is key.Location & Work ModelThis position offers flexible working arrangements:Fully remoteHybridOn-site in Italy or SpainWhat We OfferFlexible work options (remote, hybrid, or on-site).Comprehensive onboarding and ongoing training and development opportunities.Competitive global benefits package including Stock Purchase Plan, Life Insurance, Pension, Healthcare, Employee Assistance Program, paid holidays, and company-sponsored activities.A strong commitment to promoting a healthy work-life balance.TravelOccasional travel may be required.Other DetailsThis job has a full-time weekly schedule and includes the option to work remotely. Our pay ranges are determined by role, level, and location. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.#J-18808-Ljbffr