People Solutions Consultant II, EMEA
Nike
Who You Will Work With
Nike operates in a highly collaborative environment. This role sits within a team of HR professionals and business stakeholders, reporting to the People Solutions Director for the region. The role partners closely with people managers across Italy, supporting both corporate and store-based teams. The individual collaborates with the EMEA HQ People Solutions organization and Centers of Expertise to implement programs, represent local requirements, and leverage specialist knowledge. In addition, the role connects with People Solutions Consulting peers across regions to exchange insights, share best practices, and drive continuous improvement. Strong stakeholder management across retail and corporate teams is critical to ensuring teammate needs and business priorities are clearly understood and effectively represented. Who We Are Looking For Nike is looking for an experienced, solutions-oriented HR professional to support teammates across Italy, based in the Milan office. This role plays a critical role in shaping the end-to-end team-mate experience in the region. It delivers expertise across a wide range of HR topics and provides high-quality, consistent support to both retail and corporate teams in close partnership with business leaders, HR teams, and EMEA Headquarters. The successful candidate approaches challenges with curiosity and accountability, translating business needs into scalable, practical solutions. They build strong, trust-based relationships and use deep HR expertise to elevate the teammate’s experience while identifying opportunities to simplify, improve, and innovate. You Will Bring- Comprehensive HR generalist knowledge and strong business acumen, especially on retail environment. specially carrying out investigations, Employee Relations or Legal counseling
- Experience in training delivery and participating in HR/Employee relations projects
- Demonstrated experience managing high-volume HR casework Experience in a dynamic retail environment is an advantage
- Strong understanding of HR processes, policies, and practices, with the ability to apply them effectively
- Knowledge of local regulatory requirements and key employment law principles
- Strong communication and stakeholder engagement skills
- Ability to prioritize effectively while maintaining attention to detail in a fast-paced environment
- Proven ability to build cross-functional relationships and collaborate effectively
- Consistently balances speed with accuracy and quality
- Demonstrates a strong teammate-focused mindset across a diverse business audience
- Demonstrates project management discipline to coordinate with Specialists and functional experts to develop effective delivery.
- Relationship-building skills with the ability to influence across levels
- Ability to work independently while partnering effectively with senior stakeholders
- High proficiency with Workday and ServiceNow case management systems
- Fluent Italian and English are a must.
- You will use technology (ServiceNow and Workday) to manage cases effectively and generate insights that enable informed decision-making for the teammate population.
- You will deliver integrated People Solutions across the Nike business at-scale and run offense on complex support needs. This includes guiding teammates through more complex matters, delivering training, managing policies, supporting PSC Leads and functional HRBPs through HR cycles (e.g. APR, performance excellence, etc) and delivery of unique local programs as needed
- Support HR Specialized Services delivery, including resolving moderately complex inquiries and transactions and escalating as needed to leaders on the team
- Guide and coach Teammates and People Managers on key moments that matter, including talent and organizational guidance, ER sensing, and compensation consulting
- Coordinate across the team to ensure services are consistently delivered and well-managed
- Manage timely and accurate support regarding employee programs and services, HR policy, process, and procedures within Service Level Agreements
- Utilizes knowledge management and case management systems to address, track and resolve teammate inquiries.
- Provide employee data reports to the businesses and functions upon request to improve processes, increase efficiency, and implement best practices.
- Conduct responsibilities in line with PS Consultant R&Rs.
- Coordinate disciplinary and grievance procedures in line with Italian labor laws.
- Support leader readiness and provide on-the-ground support during inspections and audits
- Project/Squads Participation: Contribute to consulting pillar projects by partnering on scope and objectives and executing deliverables.
- Prepare statutory reports.
Offerta di lavoro pubblicata 2 mesi fa