Data Center Engineering Operations Senior Technician - AWS Owned DC, DCEO

Data Center Engineering Operations Senior Technician - AWS Owned DC, DCEO

Job ID: 10422618 | Amazon Data Services Italy S.R.L.

The Data Center Engineering Operations (DCEO) team is seeking engineers who can deploy, operate, and maintain facilities (electrical/mechanical systems, control/fire‑fighting systems, etc.) and manage related projects at our large‑scale, high‑density data centers. This role requires a highly driven, self‑managed individual who demonstrates initiative and proactively seeks solutions to complex technical problems. This is a Mechanical and Electrical (M&E) engineering role, managing infrastructure such as diesel generators, switch gear, UPSs, PDUs, AHUs, fire detection systems and building automation systems.

You will report to the Data Center Engineering Operations Facilities Manager.

Key Job Responsibilities

Safety

• Follow and maintain the highest safety standards and diligently encourage a world‑class safety culture.
• As a facility owner team member, ensure remediation of safety risks/issues in conjunction with other teams.
• Own safety initiatives and projects to foster a strong safety culture.
• Lead by example in implementing and maintaining AWS safety protocols.
• Respond to emergency situations and coordinate with emergency services as needed.

Engineering & Facility Operations and Maintenance

• Operational hands‑on experience and deep knowledge with electrical, mechanical, fire protection and control systems, including UPS’s, Switchgear, Circuit Breakers, Automatic Transfer Switches (ATS’s), Diesel Generators, Chillers, HVAC, Water treatment systems, Static Transfer Switch (STS), Exhaust Fans, Variable Frequency Drives (VFD’s), Fire Systems and Transformers.
• Operate, monitor, and maintain fire detection and suppression systems including pre‑action systems, VESDA and other fire protection equipment.
• Draft, review and publish Standard Operating Procedures (SOP), Emergency Operating Procedures (EOP) and Methods of Procedures (MOP) for in‑house activities.
• Review vendor documentation for preventative maintenance (e.g. RAMS – Risk Assessment Method of Statement).
• Perform routine inspections and testing of fire alarm panels, smoke detectors, and suppression systems in accordance with AWS standards and local regulations.
• Troubleshoot and resolve straightforward electro‑mechanical problems and collaborate with the engineering team within internal Service Level Agreements (SLA’s).
• Take daily operational readings of all mechanical and electrical equipment through routine rounds/log‑taking (temperatures, voltages, currents, etc.).
• Perform hands‑on preventive and corrective maintenance activities on critical infrastructure.
• Execute equipment repairs, replacements and facility modifications in accordance with AWS standards guidelines.
• Maintain accurate documentation of all maintenance activities, equipment performance, and system configurations.
• Collaborate with internal AWS teams on capacity planning and infrastructure improvements.
• Supervise contractors who perform servicing or preventive maintenance.
• Respond to alarms and perform emergency troubleshooting and repairs.
• May train new team members (Drill, Buddy, Mentor).
• May participate in business reviews (e.g., WBR/MBR).
• Execute and plan work assignments, using maintenance and change management documents, and review outstanding action items with the Facility Manager and/or Chief Engineer.
• Take action to make improvements based on operating experience, assist in the creation of process improvement plans, and provide process improvement feedback to site leadership.
• Manage ticketing systems for Preventive and Corrective Maintenance (CMMS, Incident management tool).
• Manual handling and lifting of equipment may be required (weight limits in accordance with health & safety regulations).

Shift Work

This is a shift‑based position; availability to work rotating shifts is required.

Basic Qualifications

• 4+ years of hands‑on experience with critical facility operations and maintenance.
• Professional or formal Electrical Certification or Apprentice/trades certified or diploma in an Electrical field.
• Demonstrate advanced electrical competencies (practice & theory) and strong knowledge of mechanical systems (mechanical, HVAC systems, controls).
• Knowledge of fire detection and suppression systems.
• Very good command of English (written and spoken).
• Driving license valid in Italy (required for shift‑based schedule).
• Availability to work in shifts.

Preferred Qualifications

• Data Center/mission critical engineering experience.
• Experience with Building Management Systems (BMS) and monitoring platforms.
• Hands‑on experience with fire protection systems including pre‑action, VESDA, and gaseous suppression systems.
• Experience performing direct maintenance and repairs on critical infrastructure equipment.
• Experience working in shift‑based operations environments.
• Willingness to travel between data center sites, and internationally if required.
• Experience leading technical projects or initiatives.
• Demonstrated experience mentoring or training technical staff.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.