Italian Account Specialist Sofia, Bulgaria

As an Account Specialist focused on the Italian Market, you will reconnect with former customers and motivate them to resume using the company’s products and services. You will manage a portfolio of client accounts, nurture strong relationships, and contribute to their ongoing success while driving business growth. You will be working from Monday to Friday between 10:00-19:00. The position is hybrid and you will be requested to work on site on Wednesday and Thursday. Responsibilities

• Contact previous customers to re-engage them and restore their activity.
• Manage and develop your client portfolio with a focus on long-term partnerships.
• Design and execute strategic plans to expand account value and business opportunities.
• Achieve targets related to account reactivation and client spending.
• Build new relationships with past clients and identify opportunities to grow their investment, especially in key product areas.
• Meet sales objectives and uncover new business opportunities within B2B marketing environments.
• Communicate with clients via phone, email, and virtual meetings.
• Understand client needs and provide tailored marketing solutions aligned with their goals.
• Guide clients in turning their marketing objectives into actionable strategies.
• Serve as the main point of contact, ensuring clients receive effective and timely support.
• Stay informed about product updates, industry trends, and best practices.
• Consistently achieve quarterly sales targets and KPIs.

• Solid understanding of sales processes and pipeline management
• Fluency in Italian and English (both written and spoken)
• Previous experience in sales, customer service, or outsourcing environments
• Ability to apply value-based selling techniques in a dynamic setting
• Background in marketing is preferred
• Skilled at identifying growth opportunities and increasing client investment
• Strong organizational skills, self-motivation, and discipline
• Proficiency in MS Office tools
• Familiarity with CRM systems is an advantage
• Authorized to work in Bulgaria

• Base salary: €1926.30 per month
• Quarterly performance bonus: €1,551.70
• Transportation and internet allowance
• Life event bonuses (e.g., marriage, birth/adoption, graduation)
• Comprehensive health and dental insurance (fully covered)
• Life insurance
• Optional Multisport card
• Additional quarterly performance incentives

• Reimbursement of travel expenses up to 250 euros after 6 months from start date, in case there is no pre-notice (travel documents need to be presented: e-ticket and invoice)
• 10 Nights in a city center hotel (breakfast included)
• Advance in salary of 500 euros to help you settle

We’re looking for exceptional talent—if that sounds like you, don’t miss this opportunity to apply.