Digital Services Operation Specialist

ppbD-Orbit /b is looking for a bDigital Services Operation Specialist /b to join our bSpace Cloud Business Unit /b based in bFino Mornasco /b. You will become part of a dynamic growing group responsible for the bend-to-end delivery of Space Cloud services /b, acting as the primary operational interface between customers, internal engineering teams, and business stakeholders. The role owns the successful execution of customer missions from contract signature through service completion, ensuring delivery on time, quality, and within budget. /p pYou will also work with the team to support and manage the software integration of algorithms and applications within our fleet of Intelligent Network Nodes (INNs), development of operational procedures and features, contribute to the development of new tools/applications as well as defining new processes to support Space Cloud infrastructure for all current and future INNs. /p h3Tasks and Responsibilities /h3 ul liResponsible for customer journey, starting from contract signature until completion of the contract. /li liSupport integration and verification activities between customer applications and Space Cloud infrastructure. /li liLead onboarding and technical discussions with customers to identify needs and perform requirements breakdown, operational objectives and delivery milestones. /li liPromote customer satisfaction while protecting D-Orbit's commercial and operational interests. /li liAdaptive and intuitive approach to solving issues with scheduling conflicts and administrative tasks. /li liManage and schedule operations on Space Cloud infrastructure by interacting with the Flight Operations team. Both on ground and in-orbit. /li liGather and manage monthly logs and service statistics. /li liIdentify and implement service performance improvements through processes or product requests. /li liExecute service operation procedures (e.g sending customer the SDK, validating customer application on the EM, scheduling ops, sending final results to customers, etc.) /li liProactively review service operations procedures; maintain and update them for continuous improvement. /li liAbility to meet bespoke contract elements such as new technology integration and operation cocktails. /li liContributing to the continuous improvement of team processes and methodologies through development of new tools and applications with key stakeholders. /li /ul h3Qualifications And Requirements /h3 ul liResilience and ability to work in a fast paced environment. /li liAbility to work hard in a team setting to meet tight schedules. /li liAbility to communicate technical concepts clearly and effectively. /li liAt least 2 years’ experience in relevant cloud or digital infrastructure management activities. /li liFamiliarity with using any Linux based distribution and appreciation of application development on Windows and Linux. /li liFamiliarity with typical software development methodologies and release versioning processes. (e.g. Git/Mercurial and CI/CD pipelines) /li liUnderstanding of typical Human Machine Interfaces (HMI) to ensure back-end processes complement the front-end interface. /li liWorking knowledge of Python programming language. Ability to inspect Python scripts, understand their structure and debug high level operations /li liCapability of working autonomously. /li liComplimentary experience and or skills to the above will be considered. /li liExperience with test-driven development. /li /ul h3Nice to have skills /h3 ul liExperience with software development sprint management /li liExperience with software development time/cost estimations /li /ul h3Education /h3 pBachelor's degree in any relevant area such as aerospace engineering, electronic engineering, computer science or automation, software development, with proven experience in participating in projects development. /p h3Language /h3 pFull professional proficiency of English language is mandatory. /p pWe offer a base salary range of 35’000€ - 45’000€ gross per year for this role, depending on experience and location, plus a performance-based variable component. Final compensation will be determined based on experience, skills, location, and internal consistency across comparable roles. /p h3Additional Benefits /h3 ul liMeal vouchers /li liVariable compensation /li liWellhub platform, offering a wide range of fitness, wellness, and wellbeing services /li liSerenis platform, including unlimited individual psychotherapy, nutrition, and coaching sessions /li liFlexible working arrangements, including smart working options and flexible scheduling based on role and team requirements /li /ul h3Who We Are /h3 pAre you ready to take your career to new heights? At D-Orbit, we're pioneering the future of space logistics and transportation. Established in 2011, our company has been at the forefront of helping businesses unlock the full potential of the final frontier—profitably and sustainably. /p pAs a member of our team, you'll have the opportunity to work alongside a diverse group of highly skilled individuals, all driven by a shared passion for innovation and excellence. So, if you are passionate about space and ready to take your ambition to new heights, join us in our global mission to push the boundaries of what's possible! /p pD-Orbit is part of a broader group that also includes Planetek, bringing together complementary expertise in space logistics, Earth observation, geospatial solutions, and advanced space services. Together, we share a common ambition: to enable innovative, sustainable, and high-impact solutions across the space sector. /p h3Why join D-Orbit? /h3 ul liWork on missions that shape the future of space /li liInternational and multidisciplinary environment /li liFlexible working model /li liOpportunity to contribute directly to company growth /li liHigh level of autonomy and ownership /li /ul h3Hiring Process /h3 pHere’s how our hiring process works—simple and straightforward: /p ul liApplication Review – We carefully review applications that match the key requirements of the role. If your profile is selected for the next stage, a member of our People Culture team will contact you directly. We genuinely appreciate every application, even when there is not a match for the current opportunity. /li liIntroduction Call – A conversation with the People Culture team to get to know each other, discuss the opportunity and align expectations. /li liTechnical and Team Interviews – One or more interviews focused on the skills, experience, and approach relevant to the role. /li liOffer – If there is a strong mutual fit, we will share an offer and discuss the next steps. /li /ul pThe exact process may vary depending on the role. /p pWe aim to keep candidates informed throughout the process and appreciate your patience as we carefully evaluate applications. /p pWe’re excited to get to know you and see if you might be the next person to help us shaping the future of space! /p h3NON-EU Applicants /h3 pAt this time, we can only consider candidates who already have the legal right to work in the country where the position is based. /p pPlease note that this role requires a regular on-site presence and is not a fully remote position. /p pSome activities must be carried out in our facilities, many others are location-independent, and they can be performed effectively even remotely. This is why we don't measure the performance of people by how many hours they spend at the office: we only measure the outcome. /p pAt D-Orbit, diversity and inclusivity are not just values, they are integral to our mission and the way we operate. We are committed to fostering an environment where all individuals are respected, valued, and celebrated for their unique backgrounds, perspectives, and experiences. We believe that a diverse and inclusive workplace is not only the right thing to do, but it also leads to better decision making, innovation, and overall success. We actively strive to build a culture where everyone can bring their authentic selves to work, and where all voices are heard and valued. We are dedicated to creating a workplace where everyone feels safe, supported, and empowered to share their ideas, and where everyone is given equal opportunities to grow and excel. We believe that our differences make us stronger, and we will continue to work diligently to create an inclusive culture at D-Orbit that reflects this belief. /p /p #J-18808-Ljbffr