Field Support Agent
Altamiraweb
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Department: Ground OperationsReport to: GOPHLocation: Verona VillafrancaContract: fixed-termMain Functions:Remotely coordination of Air Dolomiti flights irregularities: cancellations, delays, diversions.Support to the airports of the Air Dolomiti network concerning the correct application of all company procedures (Ground Operations Manual).Monitoring of extra handling costs in order to implement cost-cutting measures during irregularity handling of Air Dolomiti flights.Requirements:High school diploma or higherFluent English (both written and spoken)Social skills (teamwork, effective communication)Analytic approach and problem solvingGood IT knowledge (MS Office)Be motivated, open-minded, target orientedAvailability to work shiftsWillingness to travel frequently for short periodsAirport customer service and/or ramp dispatcher experience would be considered a plus #J-18808-Ljbffr