Cluster Revenue Specialist

Company Description

ABOUT ORIENT EXPRESS 

Artisan of Travel since 1883 Orient Express is a legendary brand, steeped in history and loved by past, present and future generations. Representing the pinnacle of ultra-luxury hospitality within Accor Group, this brand is currently going through exciting phases of rebirth and expansion.  

Orient Express embodies the refined nomadic spirit of travel, inviting each traveller to a place where the journey is the destination. Bringing awe-inspiring travel experiences to a new generation of adventurers, its exceptional portfolio includes The Orient Express, with its original carriages reimagined as the new embassy of French luxury, Orient Express La Dolce Vita, a train embodying the 'Made in Italy' way, Orient Express Silenseas - the world’s largest sailing ship and the Orient Express hotels coming to Rome and Venice.  

Progressively shaping the future of luxury hospitality, Orient Express is focusing on employees’ journey and growth. 

ABOUT ARSENALE

Arsenale is a multi-brand Group capable of providing a comprehensive service to the largest and most renowned luxury global market operators who wish to expand in Italy.

Founded and supported by internationally renowned entrepreneurs and investors, Arsenale aims at creating the leading luxury hospitality group in Italy.

To pursue this ambition, the Group launched an impressive investments plan to boost tourism and made-in-Italy through the re-development and enhancement of iconic hotels and hospitality solutions in the most beautiful locations of the country. 

ABOUT ORIENT EXPRESS LA MINERVA, ROME

Considered as the beloved capital of the Orient Express legend, Rome is home to the first Orient Express hotel “La Minerva” since April 2025. Orient Express, in partnership with the Italian luxury hotel group Arsenale S.p.A, has entrusted the interior architecture and artistic direction of the hotel Hugo Toro.

In this 17th century palace, cradled in the quiet embrace of the Piazza della Minerva, you’ll follow in the footsteps of illustrious globetrotters and nobility who once graced its storied halls. With its exquisite design, Roman columns and sculptures, Orient Express La Minerva shines in a sea of architectural wonders.

ABOUT ORIENT EXPRESS VENEZIA, VENICE

A 15th-century Venetian palace reawakens after an eight-year renovation by architect Aline Asmard’Amman. The Palace was transformed in the 1800s by architect Gian Battista Meduna and beautified with layers of Neo-Gothic and Baroque splendor. Once home to the Duke of Urbino and the Donà and Giovannelli families, it later became a Pinacoteca. Now, through Orient Express, it begins a new hospitality chapter, honoring the legacy of a noble mansion while embracing the spirit of the iconic hotel brand. Just ten minutes from the historic quay, the palace gleams anew, its courtyard, terraces, and garden inviting exploration.

Job Description

Position Overview: the Cluster Revenue specialist, reporting to the Area Director of Revenue, will support the revenue strategy and processes of our Orient Express hotels in Italy (“Orient Express La Minerva” in Rome and “Orient Express Venezia” in Venice).

The ideal candidate possesses a structured experience as Revenue specialist within the luxury hotels.

Our Cluster Revenue specialist will be a key person in the execution of revenue management solutions’ short- and long-term strategy, contributing to action plans and making analysis on revenue performances aiming to identify both the best practices and the areas for improvement. As part of the Revenue Strategy projects, he/she will have to deal with data and statistics coming from different sources (PMS, CRS, RMS, Excel shared tools, market and distribution data files) and be comfortable with managing data regularly.

Our Cluster Revenue specialist is also highly collaborative in cross-functional team collaborations, working with Accor teams, business counterparts centrally and other stakeholders across the organization to ensure that the business’s departmental strategies are aligned to advance the overall strategy.

Main responsibilities

• Studying cases to explore strategic solutions for Revenue management,

• Monitoring the Key Performance Indicators (KPI) on revenue management system’s performances,

• Pricing and distribution management through all channels,

• Participating to projects related to revenue solutions helping further optimization possibilities,

• Assisting in preparing materials and presentations ahead of meetings and webinars,

• Along with the Area Director of Revenue, dealing with cross-departmental projects and developing SOPs for RM technology and the tools and processes for efficient and smooth roll-out of new solutions for the Cluster hotels,

• Interacting synergically with 3rd party vendors, peers, partners...

• Passion for BI tools/processes,

• IDeaS, ERMS, PMS, CRS and 3rd party technology knowledge is a plus.

Qualifications

• 2 years’ experience in a similar role preferably in a luxury Hotellerie international group,

• Excel and PowerPoint high confidence,

• Analytical skills and a strong interest in Revenue Management,

• English and Italian high confidence are mandatory,

• Ability to work in a fast-paced environment and work both on projects on your own and as part of a team as and when required,

• Proactive, positive and flexible approach,

• Performance orientation and a forward-thinking approach in relation to the evolution of revenue management within the group and latest revenue innovations,

• Legal right to work in Italy. 

Additional Information

What We Offer:

• A dynamic and fast-growing environment within an iconic luxury brand.

• The opportunity to contribute directly to building and optimizing operational processes.

• A young, innovative, and collaborative team that values creativity and excellence.

• Professional growth opportunities and access to continuous training and development programs.

• A competitive compensation package, including:

  • Meal vouchers (Ticket Restaurant)

  • Medical insurance

  • ALL HEARTISTS Card

• We are an inclusive company, and our ambition is to attract, recruit, and promote diverse talent across all our teams.

Our company is committed to diversity and inclusion. We encourage applications from all qualified individuals, regardless of gender, age, nationality, or background. By applying, you consent to the processing of your personal data in accordance with GDPR (EU Regulation 2016/679) and applicable national laws