Global Shop Logistic Support Specialist

ppJoin to apply for the bGlobal Shop Logistic Support Specialist /b role at bAmplifon /b. /p pAmplifon is an Italian multinational company and the global leader in hearing care solutions and services. With over 20,000 professionals across 26 countries, we bring the joy of hearing and living fully to thousands of people every day. We believe that people are the most important component of our success, and by investing in professional development, support, and recognition, we enable our teams to exceed expectations and build fulfilling careers. /p pLocation: Milan, Lombardy, Italy. Hybrid working policy: 6 days per month remote. /p h3Responsibilities /h3 ul liGuide the Local Shop Logistic Support team in daily activities and support them in exception management and supplier issue resolution. /li liPerform analysis on performance and process monitoring activities for a cluster of countries. /li liManage service support for the assigned countries. /li liManage supplier performances and collaborate with them to assure flawless communication and problem solving. /li liTeam up with accounts payable, supply chain, and IT to assure procure‑to‑pay processes are efficient and accurate. /li liContribute to improving purchasing processes and support performance excellence journey. /li liRecommend improvement actions based on continuous KPI analysis, internally and with suppliers. /li liContribute to roll‑out Amplifon Supply Chain transformation in different country organisations. /li /ul h3Qualifications /h3 ul liBachelor’s degree in supply chain management, operations, logistics or engineering. /li li3–5 years of experience in supply chain, customer service, logistic operations, procurement operations or sales support. /li liContinuous‑improvement oriented. /li liVery good knowledge of MS Office, especially Excel. /li liCustomer‑oriented approach, able to problem‑solve and support resolution. /li liAbility to work well through cross‑functional activities and responsibilities. /li liVery good team player. /li liExcellent communication and analytical skills. /li liFluent in English and Italian; other languages (French, German) appreciated. /li liWorking knowledge of ERP (Oracle preferred) and order automation tools (EDI protocols, supplier portals, etc.). /li /ul h3Other details /h3 ul liSeniority level: Mid‑Senior level. /li liEmployment type: Full‑time. /li liJob function: Supply Chain. /li liIndustries: Retail, Health and Personal Care Products. /li /ul pReferrals increase your chances of interviewing at Amplifon by 2x. /p /p #J-18808-Ljbffr