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Client Manager Consumer Packaged Goods

Engineering ITS

Overview

In questa posizione, gestisci lo sviluppo e la crescita del segmento CPG all'interno della divisione Enterprise. Lavori a stretto contatto con i clienti per offrire soluzioni integrate, guidando opportunità con clientela esistente e potenziale. Metti a terra offerte complesse coordinando team e risorse, contribuendo al raggiungimento degli obiettivi di budget e migliorando i servizi sulla base di feedback di mercato. Unisci visione strategica e capacità operativa per proporre soluzioni innovative in un contesto internazionale e orientato al cliente.

Responsabilità

  • Progettare ed eseguire una strategia di crescita generando opportunità con clienti esistenti e nuovi
  • Gestire un portafoglio clienti, dal posizionamento all'implementazione delle soluzioni, mantenendo relazioni a lungo termine
  • Sfruttare la conoscenza delle soluzioni nel portfolio (ERP, CRM, Cloud, Cybersecurity, AI, IoT, Industry 4.0) per offrire approcci integrati
  • Gestire offerte, trattative e supervisionare la delivery di progetti e servizi coordinando le risorse tramite competence center
  • Raggiungere gli obiettivi di budget e monitorare fatturazione e incassi
  • Rimanere aggiornato su tendenze di mercato e tecnologie emergenti per proporre soluzioni innovative
  • Analizzare feedback clienti e dati di mercato per migliorare i servizi e guidare il miglioramento continuo

Requisiti fondamentali

  • Comprovata esperienza gestione clienti nel settore CPG
  • Capacità di raggiungere e superare obiettivi di vendita e crescita
  • Comprensione dei processi dei clienti, tecnologie e delivery di progetti
  • Pensiero strategico e ottime competenze analitiche per budgeting e forecasting
  • Laurea, preferibilmente STEM
  • Ottima conoscenza dell'inglese e esperienza su progetti internazionali
  • Eccellenti doti comunicative e gestione delle relazioni commerciali
  • Propensione al lavoro di squadra e capacità di costruire relazioni con interlocutori vari
  • Disponibilità a viaggiare/trasferte
  • Proattività
  • Trasparenza
  • Orientamento al cliente
  • ERP
  • CRM
  • Cloud
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