Sales Assistant Full Time Tod's Montenapoleone

ph3Sales Assistant /h3 pThe TOD'S Group represents the excellence of Made in Italy. It has roots in the tradition of Italian craftsmanship and a heritage of values that characterises its vision: passion for craftsmanship, absolute quality and timeless style. /p pAs a Sales Assistant, you will be an ambassador of the Brand, ensuring that every Client is treated according to the TOD’S promise. By deeply understanding each Client and their needs, you will personalize their experience in our store/boutique, enhancing their perception of the Brand and also building long lasting relationships through the use of our in-house clienteling tools and systems. You are a Tod´s Ambassador promoting our Company Values. /p pLocation: Milan, Via Montenapoleone /p pAnnual Gross Salary: 26,000 - 28,000 EUR /p pVariable Compensation: according to company policy /p pBenefits: ticket restaurant, welfare, health insurance, employee discounts /p pWorkplace type: on‑site /p h3Main tasks /h3 ul liServe customers according to the TOD’S values and selling ceremony; /li liMaintain strong product knowledge and create storytelling aligned with the brand; /li liUse effective sales techniques to achieve and exceed store sales targets and individual KPIs; /li liMaintain strong client relationships through follow‑ups and CRM, in order to create a solid client portfolio and build loyalty; /li liKeep the boutique organised, clean, and aligned with brand standards; /li liManage and support the team in daily operational activities on the sales floor (restocking, organising merchandise, visual merchandising, physical inventory of merchandise, etc.); /li liManage payments, returns, and exchanges; /li liFollow company grooming standards and policies. /li /ul h3Required skills /h3 ul liProven experience in a similar role within fashion/luxury retail companies (minimum 2‑4 years of experience in the same role); /li liProven experience in luxury Ready‑to‑Wear (RTW); /li liStrong attention to detail and customer‑oriented mindset; /li liThinking innovatively about how we can improve and generate new ways of creating tangible value and magic for the clients; /li liExcellent commercial awareness and client‑oriented; /li liDeep passion and knowledge for fashion and luxury; /li liProven ability to drive and exceed individual and store results; /li liHigh flexibility and ability to adapt to different customers and needs; /li liHigh level of reliability, attention to detail, and accountability; /li liStrong communication and teamwork skills; /li liAvailability to work shifts, weekends (if applicable), high‑traffic periods and holidays; /li liFluency in English required; additional languages strongly preferred. /li /ul h3Details /h3 ul liPlace of work: Milan, Via Montenapoleone /li liWorking hours: 40h/week /li /ul pTOD’S Group promotes the values of inclusion and full equality between persons at all stages of an employment relationship. In line with the principles of our Code of Ethics and the Policy for the Protection of Diversity, Equity and Inclusion, all qualified applicants will be considered, regardless of their gender, age, nationality, culture, religious belief and sexual orientation. /p /p #J-18808-Ljbffr