Head of Quality Assurance

ppWe are looking for a bHead of Quality Assurance /b to lead and evolve our Quality Assurance function through the next phase of our product and engineering transformation. /ppWhile the role is associated with our Milan office, we are also open to considering qualified candidates based in Portugal or the UK. /ppThis job advertisement is also open to persons belonging to protected categories, pursuant to Law 68/1999. /ph3Company Profile /h3pWe at Eidosmedia are a world leader in content management and digital publishing solutions. Our software covers the entire lifecycle of content, from authoring, management and workflow to design, sharing, publishing and delivery, using open technologies and modern frameworks. /ppWe are innovators and disruptors, helping customers maximise the productivity and flexibility of their operations through modern digital technologies. /ppWe serve news organisations and regulated financial institutions, where correctness and traceability are not optional. We are embedding AI across the content lifecycle, and at the same time transforming how we build software through an AI-driven development lifecycle programme. /ph3What we offer /h3pbContinuous Learning: /b We encourage and support continuing education, offer training to enhance job and management related skills and provide a working environment where learning and development takes place to help all employees in their job paths. /ppbWork-Life Balance: /b At Eidosmedia we have a long history of success with the hybrid work model that existed in our company from before the global pandemic. We consider personal and family situations of our employees and though your presence in our offices will be required some of the time, it is extremely flexible. /ppbInternational context: /b We are a global reality, and you will deal with people all over the world with subsidiaries in France, Germany, the USA, UK, Australia and a growing tech-center in Portugal. /ppbEnthusiasm: /b We love what we do, and we love doing it well. Our enthusiasm drives us to take pride and pleasure in the routine delivery of excellence. /ppbPeople-Centric Culture: /b Our people are our most valuable resource. We aim to create an environment where everyone can reach their full potential. /ph3What you will do /h3pReporting to the CTO, you will own the quality strategy for the whole product portfolio and lead the Quality Assurance function through this transformation. /pulliDefine and drive the quality strategy, standards and practices across the product portfolio, ensuring quality and release readiness are embedded throughout the development lifecycle. /liliLead, coach and grow the QA function, setting its technical direction, priorities, tooling and ways of working. /liliEstablish meaningful quality metrics and reporting, providing the executive team with clear visibility on quality, risks, trends and improvement opportunities. /liliDefine and evolve the quality approach for AI-powered and agentic features, establishing how quality is evaluated, measured and monitored throughout the AI-driven development lifecycle. /liliDrive the evolution of QA through automation, continuous testing and AI-assisted practices, improving feedback loops, efficiency and test coverage. /liliLead the quality approach for platform modernisation and long-lived products, ensuring reliability, functional integrity and safe evolution of the product portfolio. /liliOwn the broader quality agenda, including automation, performance, scalability, resilience and security, while ensuring appropriate compliance and auditability. /liliPartner closely with Product, Engineering, Professional Services and Customer Success to turn quality insights and customer feedback into engineering priorities and continuous improvement. /li /ulh3Personal profile /h3ulli10+ years of experience in software quality engineering, including 5+ years leading QA teams in complex enterprise software environments. /liliStrong experience defining QA strategy and leading the transformation of QA functions, with a track record of measurable improvements. /liliProven experience with software testing and automation across UI, API, integration and end-to-end layers, together with solid knowledge of modern CI/CD and cloud-native environments. /liliHands‑on experience applying AI in a software engineering environment, including quality assurance for AI-powered products and/or the adoption of AI-assisted engineering practices within development teams. /liliStrong knowledge of QA methodologies, risk-based testing, test automation and non-functional testing, with the ability to apply them at portfolio level. /liliExperience working in complex, regulated or high‑assurance environments where quality, traceability and compliance are important. /liliStrong communication and stakeholder management skills, with experience leading distributed and international teams. /liliExcellent written and spoken English. /li /ulh3More About Us /h3pEidosmedia welcomes diversity among its people: whatever their race, religion, age, sex or sexual orientation, everybody's contribution is valued equally in an atmosphere of mutual respect and regard. /p /p #J-18808-Ljbffr