Restaurant Supervisor

Seasonal Job – March to October

Job Summary

To lead and manage all the activities related to the Restaurant Department, ensuring operational excellence, team coordination and an outstanding guest experience in line with Melià standards.

What will I be doing?

As a Restaurant Supervisor, you will lead the daily restaurant operations, ensuring high quality standards, financial awareness and strong team engagement. You will act as a key reference point for the team and support the F&B Management in achieving departmental goals.

Responsibilities

• Operational leadership: Overseeing 100% of restaurant operations, ensuring smooth service flow and compliance with brand standards and operational procedures.
• Inventory & controls: Managing daily and monthly inventories (crockery, glassware, cutlery, decorations, equipment) and supervising operational checklists and reporting procedures.
• Quality & maintenance: Ensuring preventive maintenance, deep cleaning procedures and correct functioning of equipment and dispensing systems.
• Menu & product management: Supervising the correct presentation and updating of menus, wine lists, beverage lists and promotions.
• Hygiene & compliance: Ensuring full compliance with hygiene and safety regulations, HACCP standards and departmental quality audits.
• Guest experience: Ensuring a personalized and high-level dining experience; handling guest feedback and complaints professionally and contributing to Voice of the Customer objectives.
• Brand & standards: Implementing brand philosophy, operational manuals and sensory standards within the restaurant area; ensuring the team promotes hotel services, facilities and experiences effectively.

Qualifications

• Higher education in Tourism, Hospitality or similar.
• At least 2 years of experience in a similar supervisory role within the hospitality sector.
• Advanced English.
• Knowledge of MICROS and POS systems.
• Good command of Office 365.
• Strong knowledge of hotel and restaurant operations.
• Leadership skills, team spirit and strong service orientation.
• Creativity, innovation and attention to quality.
• Structured, results-oriented and solution-focused working style.

Benefits

• My MeliáRewards program offering exclusive loyalty benefits.
• My MeliáBenefits providing flexible compensation and exclusive discounts promoting an active and healthy lifestyle.
• Training and development opportunities within the global Melia Hotels International family.
• E-learning academy (eMelia) providing learning up to 12 languages.
• Social events and activities focused on diversity and inclusion.

At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.

We promote our commitment to equality and diversity, avoiding any kind of discrimination, especially related to reasons of disability, race, religion, gender, or age. We believe diversity and inclusion among our employees are essential for our success as a global company.

Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to all our collaborators, we make it possible.