Italian Social Media Customer Specialist in Lisbon w/Relocation & Accommodation

ph3About The Role /h3pWe’re looking for bfluent Italian speakers /b with a passion for customer service and digital communication to join our Social Media Customer Care team in September October in Lisbon. You’ll be the voice of the brand across social media and digital channels, helping customers with their questions, resolving issues, and creating a positive experience with every interaction. /ppPlease note: You must be eligible to work in Portugal and able to work in Lisbon, that's mandatory. /ph3What You’ll Do /h3ulliRespond to customer queries through social media and digital platforms. /liliProvide clear, accurate information and effective solutions. /liliManage complaints professionally and elevate complex cases when needed. /liliCommunicate with empathy while maintaining a professional, customer-first approach. /liliFollow established quality standards and company procedures. /liliMeet individual productivity and performance targets. /li /ulh3What You Bring /h3ulliFluent Italian, both written and spoken. /liliIntermediate English (B1/B2). /liliTyping speed of 20+ words per minute. /liliStrong communication, problem-solving, and interpersonal skills. /liliA genuine customer-focused mindset. /liliAbility to work efficiently in a fast-paced digital environment. /liliBasic computer skills and familiarity with social media platforms. /li /ulh3Contract Working Conditions /h3ulli12-month initial contract, with the possibility of renewal. /liliFull-time: 40 hours per week. /lili8-hour shifts on a rotating schedule. /liliFlight ticket reimbursement according to company policy. /liliComprehensive health insurance. /liliFree Portuguese language classes. /li /ulh3Salary Benefits /h3h3Without Company Accommodation /h3ulliBase Salary: €1,366.17/month /liliPerformance Bonus: Details shared during the recruitment process with the company. /li /ulh3With Company Accommodation /h3ulliBase Salary: €1,040.68/month /liliPerformance Bonus: Details shared during the recruitment process with the company. /li /ulh3Why Join? /h3ulliWork in a truly international and multicultural environment. /liliReceive full on-boarding and professional training. /liliAccess career development and progression opportunities. /liliBenefit from relocation assistance and support with your move. /liliEnjoy a stable 12-month contract with the possibility of renewal. /liliLearn Portuguese for free and make the most of your experience abroad. /li /ulpIf you’re fluent in Italian, enjoy connecting with people, and want to build your career in an international environment, this could be the opportunity you’ve been waiting for. /p /p #J-18808-Ljbffr