Business Manager

ph3OVERVIEW: /h3 pThe Business Manager is a key leader within the Finance and Insurance Department, responsible for driving financial performance and delivering superior customer satisfaction. This role focuses on optimizing deal management, enhancing FI profitability, maintaining regulatory compliance, and operational excellence. The Business Manager will also be a key communicator and collaborator across teams, upholding the values and mission of MarineMax to promote growth, profitability, and professionalism. This role requires strong leadership, proactive problem-solving, and a commitment to delivering superior customer experience while aligning with the company’s strategic goals. /p h3KEY RESPONSIBILITIES: /h3 ul liEmbrace and promote MarineMax's values, mission statement, and vision, fostering a team culture aligned with the company’s goals. /li liEnsure adherence to all company, state, and federal laws and regulations, minimizing company exposure. Report any potential risks to the Senior Business Manager. /li liImplement the FI process in every transaction and maintain annual FI certification. /li liActively participate in all FI team meetings and training sessions to enhance knowledge and skills. /li liAssess customer finance needs, process credit applications, and offer loan payment options through a consultative approach to successfully close new, pre-owned, and brokerage transactions. /li liStay current on lender programs and FI ancillary products, ensuring comprehensive understanding and alignment with company objectives. /li liBuild and maintain strong professional relationships with lenders, product providers, and technology partners, ensuring consistent support and compliance with business goals. /li liMaintain daily deal management of the Revenue Projection Report (RPR), including deposit schedules, deal statuses, comments, and closing dates. /li liResolve all administrative issues related to products, providers, and lenders promptly, ensuring loans are funded within 10 days. /li liOversee the completion of all title/registration and USCG documentation processes for each transaction. /li liEnsure proper documentation for factory warranty registrations and outboard extended warranty registrations, and oversee the transfer of factory and FI product warranties. /li liProactively run lost sale reports to identify refinance and unsold warranty opportunities. /li liAddress and resolve customer concerns promptly, maintaining a professional and knowledgeable image in all interactions. /li liActively participate in boat shows, selling events, and promotional activities such as Getaways! to engage potential customers and enhance brand visibility. /li liPerform additional duties as assigned. /li /ul h3KEY RESULT AREAS: /h3 ul liMeet or exceed monthly and annual FI profit and penetration targets through effective deal management, including maximizing finance, hull insurance and product opportunities. /li liEnsure on-time delivery of boats, complete accurate title/registration documentation for all transactions in a timely manner and maintain adherence to legal and regulatory timelines. /li liConsistently provide world-class customer service while maintaining compliance with all applicable regulations and company policies. /li /ul pEqual Opportunity Employerbr/This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor. /p /p #J-18808-Ljbffr