Field Service Specialist

Overview

In this role you will diagnose and fix technical issues on foundation equipment, collaborating with customers and internal teams to deliver effective solutions. You will install and verify electrical, hydraulic, and mechanical systems on machinery, and provide hands-on training to customers and service partners. Your work will drive product quality feedback and ensure high standards of service delivery across international assignments. This opportunity combines field service, technical mastery, and cross-functional collaboration within an international, growth-oriented environment.

Retribuzione / Benefits

• base gross annual salary 31,000–36,000 EUR (RAL)
• travel allowances and payments related to national and international trips
• opportunity for on-site customer activities (travel)
• full-time position
• equal opportunity employer

Responsabilità

• Diagnose and resolve technical issues on Foundation Equipment
• Troubleshoot hydraulic, hardware, software, and communication interface problems
• Work with customers to understand problems and deliver effective solutions
• Assemble, install, and wire electrical systems including electrical panels
• Verify installations using testers and multimeters
• Assemble mechanical and hydraulic components
• Coordinate with Design Engineering, Product Management, and Quality Control to resolve issues and feed back for product improvements
• Deliver product training to customers and service partners
• Document customer interactions, issues, and solutions accurately and promptly

Requisiti fondamentali

• Technical Diploma (industrial, mechanical, electrical, or electronic)
• Knowledge of mechanical/hydraulic and electrical/electrotechnical drawings
• Knowledge of electrical equipment for wiring and precision tools
• Knowledge of PLC programming systems
• Knowledge of measurement instruments (testers, multimeters)
• Knowledge of screw, bolt, thread, and hydraulic fitting specifications
• Knowledge of measurement tools (tape measure, caliper)
• At least 3 years of experience in similar roles
• Good knowledge of English (B2 level)
• Excellent communication and leadership skills
• Ability to work collaboratively and cross-functionally with other departments
• Customer-oriented mindset and attention to detail
• Willingness to travel internationally for customer support
• Strong communication
• Leadership
• Customer orientation
• PLC programming systems
• Electrical wiring and panel assembly
• Hydraulic and mechanical system assembly