Distribution Service Engineer - Italy & Balkans

Distribution Service Engineer - Italy & Balkans

1 week ago Be among the first 25 applicants

Your mission

Welcome to Sungrow, we are happy you are with us now. This position is based in Italy. We offer an opportunity in the green-energy environment. Below are your tasks as a Distribution Service Engineer.

• Management of hotline / ticket system for distributors / installers / end users in region of Italy & the Balkans
• Training for distributors / installers in the related region
• Onsite troubleshooting with partner success manager in the related region
• Pre-sale customer visit with account manager in the related region
• FAQ / online courses making / recording and documenting for the related region
• Weekly / monthly / quarterly / annual report for the performance of the related region to the department center

Your profile

So, for your personal background, it would be great to have:

• BA or higher in electrical engineering or equivalent
• At least 3 years of work experience as after sale or technical support jobs for PV/ESS/O&M field. Job experience in inverter is preferred
• Passion, desire and motivation to succeed
• Language requirements: English and Italian at least C1 level. Additional Chinese is an asset
• Quick learner with desire to increase knowledge in the clean-tech industry
• Excellent skills in Microsoft Office
• Ability to work independently and focused in a dynamic, fast-paced environment
• 5%-10% working time may be on business travel between local market and EU department center
• Should you lack one or two of these, no worries, we are not looking for all-round perfectionist already

Why us?

This decade might be dominated by Covid‑19, but soon we will overcome that challenge. The true topic for this decade lies in energy!

• Opportunities for Career advancement
• Bonus payment based on pre‑agreed and signed KPI agreements
• A multinational team awaits you with lots of European and trans‑Europe exchange
• Possibility for technical and commercial knowledge increasement in regard to string inverters, central inverters, inverter stations including transformer and switch gear and storage solutions
• Technical and commercial training in our headquarter in Germany and even visits to the big R&D facility in China

About Us

We are a green tech company with young creative minds. We are fighting every day to make our mission happen – Clean Power for All. With 870+GW of clean power presently installed worldwide, we are on the road to success.

Founded in 1997 by University Professor Cao Renxian, Sungrow is a leader in the research and development of solar inverters with the largest dedicated R&D team in the industry and a broad product portfolio offering PV inverter solutions and energy storage systems for utility‑scale, commercial & industrial, and residential applications, as well as internationally recognized floating PV plant solutions, NEV driving solutions, EV charging solutions and renewable hydrogen production systems.

Seniority level

• Mid‑Senior level

Employment type

• Full‑time

Industries

• Oil and Gas

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