Senior Sales Manager - Four Seasons Milan, Taormina and Venice

ph3About the location /h3 pIconic elegance in Milan’s most fashionable neighbourhood. A 15th‑century convent turned sophisticated garden retreat, Four Seasons Hotel Milano is a haven in the centre of Milan’s Fashion District. Fall asleep under frescoes in high‑ceilinged rooms, dine on authentic Italian dishes on the airy veranda and recover from a day of shopping and sightseeing with a massage in our sleek, modern Spa. /p h3About The Role /h3 pSenior Sales Manager for Four Seasons Milano, San Domenico Palace, Taormina and Danieli, Venice. Report to the Director of Sales and Director of Travel Industry Sales. Promote and sell transient segments in the Europe, Russia and CIS markets, generate hotel/resort awareness through direct phone sales, direct sales calls, fam trips and tradeshows. /p h3Responsibilities /h3 ul liLiaise and strengthen relationships with main accounts to drive business and increase market share. /li liUtilise various prospecting resources to solicit and secure new business on behalf of the hotel. /li liUse company‑wide programmes, sales developments, prospecting projects, worldwide sales office customer events and reporting for business development. /li liFollow up on all business inquiries and qualify business to generate transient room nights and associated revenue to impact RevPAR performance. /li liCreate and execute account plans for assigned market territory to ensure maximum revenue and budgeted targets are achieved. /li liAchieve monthly, quarterly and annual revenue and direct sales goals including outside sales calls in the assigned territories, frequent visits to the properties, prospecting calls, site inspections and fam trips. /li liMaintain thorough and complete product knowledge of FS hotel properties and in-depth understanding of competition set’s features, advantages and benefits. /li liPerform customer site inspections. /li liConduct sales calls to the assigned territories to uncover needs and present solutions that maximise booking opportunity and create strong customer relationships. /li liTrack and focus on conversion to ensure hotel revenue objectives are impacted and achieved. /li liEstablish and maintain strong Golden hygiene including account creation, account traces, contact information, client email lists, bookings, etc. in accordance with Four Seasons standards. /li liUnderstand and maximise the utilisation of all automated sales and reservations systems (Opera) involved with travel industry business. /li liParticipate in sales meetings and strategy meetings as required. /li liRespond and maintain effective correspondence with all potential and existing clients. /li liProduce and execute quarterly and annual action plans. /li liParticipate and contribute to the annual Marketing Plan including proposing and managing territory sales expenses and travel budgets. /li /ul h3What You Bring /h3 ul liLegal work authorisation in Europe. /li liAt least three to five years experience in a Sales Manager role overseeing the Europe, Russia and CIS markets. /li liProven sales track record within the assigned markets (three to five years). /li liCluster experience. /li liExcellent negotiation skills and strong decision‑making abilities. /li liCreative and innovative approach to sales activities. /li liWorking computer skills and knowledge including but not limited to Excel, Word, PowerPoint and Opera. /li /ul h3What We Offer /h3 ul liCompetitive salary and comprehensive benefits package. /li liExcellent training and development opportunities. /li liComplimentary dry cleaning for employee uniforms. /li liMeals available at the employee restaurant. /li liEmployee experience initiatives: annual themed employee parties and ESG events throughout the year. /li liEmployee recognition programmes. /li liOpportunities to build a successful career with global potential. /li /ul h3Schedule Hours /h3 pThis position is based at the Four Seasons Milano. You must possess the legal right to work in Italy and have fluency in English and Italian. /p /p #J-18808-Ljbffr