Ground Segment Operations & Monitoring Specialist | Space

WHO WE ARE Etinars is a values-focused company with multi-year experience, specialised in the recruitment of professionals for niche markets, managing the full life-cycle of specialist and executive-level hires. At Etinars, we genuinely care about who you are and what you need. We place great emphasis on fostering robust, enduring connections built upon trust and transparency. Our approach ensures a swift journey, leading you hand in hand towards signing your next career step. WHAT WE ARE LOOKING FOR Join our client’s international team in Rome (Anagnina Area), supporting the FLEX mission’s Core Ground Segment within a major European space programme. We are looking for a Ground Segment Monitoring Technician with 2–3 years of experience in systems or service monitoring. You will support monitoring activities within the Ground Segment systems, detect issues, and ensure smooth data flow and operations. For this role, relocation to Rome is mandatory for candidates living far from the area. A B2 level of English is required due to daily interactions with ESA teams and international stakeholders. YOUR TASKS Monitor Ground Segment systems and services Detect, analyze and respond to system alarms and anomalies Check system performance (data flow, completeness, latency) Support investigation of incidents and escalate when needed Maintain operational logs and contribute to incident reporting Produce regular operational reports (daily, weekly, monthly) Collaborate with service management and engineering teams to ensure smooth operations Liaise with ESA and Ground Segment partners when operational issues arise YOUR SKILLS AND EXPERIENCE Minimum 2–3 years of experience in systems monitoring or service monitoring Experience working in operational IT environments Understanding of monitoring tools and operational workflows Ability to analyze issues and troubleshoot Good knowledge of Linux Basic shell scripting knowledge Good English communication skills Nice to have Familiarity with Docker Experience in Earth Observation or Ground Segment environments WHO YOU ARE Proactive and analytical Detail-oriented Comfortable working in an operational environment A team player with strong communication skills Able to react calmly and effectively to operational issues EXTRA INFORMATION Location: Rome Work location: Hybrid - 2 days onsite, 3 days remote Start: Immediate Eligibility: EU Citizens, or Non-EU Citizens already based in the EU with a valid work permit This is a unique opportunity to contribute directly to European space missions, supporting Earth Observation platforms and large-scale scientific initiatives. Once we receive your CV, we will take the time to evaluate it carefully. Should there be a match for this or any other position at Etinars, we will be in touch. Etinars is committed to supporting a Diverse and Inclusive Community. If you meet the minimum criteria for the job, you will be given the opportunity to demonstrate your abilities at an interview.