E-commerce Operation Specialist

Job Overview

We are looking for a motivated E-commerce Junior Specialist / Fresh Graduate to join our Italy e-commerce business team. This role is perfect for talented graduates who are passionate about cross-border e-commerce, digital marketing and consumer electronics business. You will support the end-to-end online business operation across multiple platforms, assist new product launches, campaign operations, advertising optimization, and data analysis, driving sustainable sales growth for Xiaomi in the Italian market.

Key Responsibilities

• Sales & Store Operation Support: Monitor daily online sales performance, optimize product listings, pricing strategies and inventory status, track competitor dynamics, and support steady sales target achievement and business growth.
• New Product Launch & Campaign Management: Assist and independently support new product first-sale launches and key platform promotions, including Prime Day, Black Friday and other large-scale marketing events. Cooperate with internal teams and platform sides to align strategies, secure platform resources, and ensure sales targets and year-on-year growth.
• Advertising & Marketing Optimization: Support daily online ad operation and strategy optimization, continuously improve core KPIs including store traffic, exposure and conversion rate, and enhance overall platform operation efficiency.
• Business Analysis & Growth Mining: Conduct regular business data review, analyze sales performance and market changes, communicate deeply with internal teams and platform AVS teams, and identify potential business growth opportunities for e-commerce platforms.
• Cross-functional Collaboration: Cooperate closely with GTM, marketing, logistics and product teams to ensure smooth and efficient daily e-commerce operation, product launch and order delivery.
• Industry & Trend Monitoring: Keep track of local e-commerce industry trends, platform rules updates and industry best practices, helping the team maintain market competitiveness and operational innovation.
• Multi-platform Operation Coverage: Be involved in daily operation and management of multiple e-commerce platforms, including Amazon, TTS, AE, Joybuy and official independent websites.

Job Requirements

• Bachelor's degree or above in E-commerce, Business Administration, Digital Marketing, International Trade or related majors; fresh graduates or candidates with relevant experience are welcome.
• Solid logical thinking and data analysis capability, with a data-driven working mindset and good problem-solving skills.
• Fluent in both English and Chinese (spoken & written); Italian language proficiency is a strong plus.
• Possess basic project coordination and multi-task management abilities, able to follow up projects efficiently under tight timelines.
• Proactive, self-motivated and detail-oriented, with excellent communication skills and team collaboration spirit.
• Familiar with Amazon, cross-border e-commerce platforms or independent website operation is highly preferred.
• Passionate about consumer electronics, smart devices and overseas e-commerce business.