RETAIL OPERATIONS SPECIALIST

Location: Florence HQRetail Operations & ComplianceEnsure the consistent implementation of company policies, procedures, and operational standards across the retail network.Monitor and audit store compliance with operational guidelines, identifying areas for improvement and implementing corrective actions where necessary.Support stores in maintaining excellence in stockroom organization, visual standards, store maintenance, and operational processes.Retail Performance SupportPartner with Retail Managers, Area Managers, and Store Managers to ensure efficient store operations and seamless execution of business initiatives.Analyze operational KPIs and provide insights to improve efficiency, productivity, and service standards.Support the preparation and consolidation of retail reports, operational dashboards, and business analyses.Inventory Management & Loss PreventionCoordinate and oversee annual physical inventories across all stores.Ensure accurate stock reconciliation and compliance with company inventory procedures.Monitor stock discrepancies and collaborate with stores to reduce inventory shrinkage and operational risks.Partner with Finance, Logistics, and Retail teams to maintain inventory accuracy and process integrity.Store Support & CommunicationAct as the primary operational point of contact between stores and Headquarters functions.Coordinate store maintenance requests and follow-up activities to ensure timely resolution.Manage the uniform allocation process for retail employees across the network.Foster strong cross-functional collaboration with Retail, Finance, Logistics, HR, Visual Merchandising, and Client Experience teams.Retail ExcellencePromote a culture of operational excellence and continuous improvement throughout the retail network.Support initiatives aimed at enhancing client experience and operational effectiveness.Conduct regular store visits to assess operational standards, provide coaching, and ensure alignment with brand expectations. #J-18808-Ljbffr