Sales Professional - Mercer Marsh Benefits SME

SALES PROFESSIONAL – MERCER MARSH BENEFITS SME

Marsh is looking for a brilliant and talented candidate to join our Mercer Marsh Benefits Team dedicated to the SME Segment as a Sales Professional based in Milan.

Mercer Marsh Benefits (MMB) is a leading employee benefits consultancy and insurance broker. MMB offers our clients a wide range of employee benefits consulting, brokerage and digital solutions, all of which are designed to improve the benefits experience for our client’s most valuable asset – their people. The nature of the employee benefits industry is changing, and at MMB we are excited to be leading this change.

The SME segment, defined as companies with less than 250 employees in a single country, represents over 90% of businesses employing over 70% of the workforce. As a market leader in Employee Health and Benefits, Mercer Marsh Benefits (MMB) aims to leverage our size and expertise to support SMEs and become an integral part of their ecosystem, supporting them on their growth journey.

You will work with the SME sales leader and join a team of insurance professionals equipped with powerful analytics and market insights, who help clients identify, quantify, and manage exposures, thereby reducing the total cost of their people risk.

Main activities and responsibilities

• Identify, prospect and qualify new business opportunities through proactive outreach, referrals, networking and market research; participate in sales campaigns;
• Prepare and deliver calls, sales presentations, and commercial offers to SME clients;
• Manage the full sales cycle from initial contact to contract signing and onboarding;
• Build a trusted relationship and serve as contact for general Client Executives and Office Managers;
• Collaborate closely with internal teams including account management, underwriting, client service to ensure effective delivery and high client satisfaction;
• Understand client needs, challenges and risk profiles to position appropriate solutions and services;
• Attend and actively engage in industry events and conferences to build a professional network;
• Maintain accurate records of activities, pipeline and forecasts in the CRM system.

Requirements

• Bachelor or Master Degree in Economics, Law or similar;
• 2-5 years of working experience, preferably in sales/business development roles in insurance companies or brokers;
• Experience in selling services to small and mid-sized companies;
• Proven ability to manage the fully sales cycle, from prospecting to closing; Knowledge of Employee Benefits insurance solutions would be an advantage;
• Clear, persuasive verbal and written communication skills; and strong listening skills;
• Fluent in written and spoken Italian and English;
• Disciplined approach to sales planning, forecasting and reporting;
• Results-driven mindset with resilience and persistence;
• Ability to work independently and within a team-based environment.

Why joining our team?

• Be part of a dynamic and growing team focused on serving the vibrant SME segment;
• Opportunity to build a career in a stimulating and challenging environment within a large multinational group;
• Engage with diverse clients and industries and build your network and expertise – this won’t be boring;
• Work in a collaborative and supportive environment that values your ideas & contributions;
• Attractive compensation and benefits package and access to advanced learning programs and mentoring opportunities.

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.