Educational Counselling Specialist

Responsibilities

• Manage and optimize the enrollment process by qualifying leads through the CRM system (Salesforce).
• Support the management of digital communications (emails, invitations, and follow-ups) in collaboration with the Digital Marketing team.
• Conduct follow-up and recall activities with prospective students, providing administrative and bureaucratic support throughout the enrollment process, and prepare reports for internal committees.
• Assist in the organization and coordination of admission exams.
• Support the assignment process for merit‑based scholarships and assist in admissions, including the coordination of portfolio/CV evaluations and interviews with faculty members.
• Organize and conduct interviews with prospective students to support and facilitate enrollment.
• Develop and maintain relationships with high schools, promoting the academic offer through presentations, educational fairs, orientation sessions, and follow‑up activities with prospective students.
• Prepare and monitor weekly reports on lead generation and pipeline status.
• Support the organization of on‑campus promotional events, such as Open Days and admission tests, while providing guidance and counseling to prospective students and their families.

Qualifications

• Bachelor's degree in business or a related field.
• Fluent knowledge of Italian and English is essential.
• Proficiency in Microsoft Office and CRM systems (Salesforce).
• Student‑ and results‑oriented, with a proactive mindset and strong attention to targets and deadlines.
• Previous experience in education, sales, or customer‑facing roles is a plus.

Conditions

Contract: Maternity leave cover
Starting date: 1st September 2026
Compensation: to be defined
Workplace: Rome (Via Ostiense 92)

Application and Data Protection: If you are motivated by results, enjoy working with international students, and want to contribute directly to enrolment growth, we would be happy to receive your application. Please, send your application and authorize the treatment of personal data in compliance with the GDPR 679/16. According to GDPR 679/16 we inform you that the treatment of Personal Data contained in your resume will respect the principles of legality, fairness and transparency and protection of your privacy and your rights. We only use the personal data we collect for the recruiting activities, such as your name, surname, address, email address, educational and employment background and job qualification.