Italian Social Media Customer Specialist in Lisbon w/Relocation & Accommodation

ph3About the Role /h3 pWe're looking for bfluent Italian speakers /b with a passion for customer service and digital communication to join our Social Media Customer Care team in bSeptember October in Lisbon. /b /p pYou’ll be the voice of the brand across social media and digital channels, helping customers with their questions, resolving issues, and creating a positive experience with every interaction. /p pbPlease note: You must be eligible to work in Portugal and able to work in Lisbon, that's mandatory. /b /p h3What You'll Do /h3 ul liRespond to customer queries through social media and digital platforms. /li liProvide clear, accurate information and effective solutions. /li liManage complaints professionally and elevate complex cases when needed. /li liCommunicate with empathy while maintaining a professional, customer-first approach. /li liFollow established quality standards and company procedures. /li liMeet individual productivity and performance targets. /li /ul h3What You Bring /h3 ul libFluent Italian /b, both written and spoken. /li libIntermediate English (B1/B2) /b. /li liTyping speed of b20+ words per minute /b. /li liStrong communication, problem-solving, and interpersonal skills. /li liA genuine customer-focused mindset. /li liAbility to work efficiently in a fast-paced digital environment. /li liBasic computer skills and familiarity with social media platforms. /li /ul h3Contract Working Conditions /h3 ul lib12-month initial contract /b, with the possibility of renewal. /li liFull-time: b40 hours per week /b. /li li8-hour shifts on a brotating schedule /b. /li liFlight ticket reimbursement according to company policy. /li libComprehensive health insurance /b. /li libFree Portuguese language classes /b. /li /ul h3Salary Benefits /h3 pbWithout Company Accommodation /b /p ul liBase Salary: b€1,366.17/month /b /li liPerformance Bonus: Details shared during the recruitment process with the company. /li /ul pbWith Company Accommodation /b /p ul liBase Salary: b€1,040.68/month /b /li liPerformance Bonus: Details shared during the recruitment processwith the company. /li /ul h3Why Join? /h3 ul liWork in a truly binternational and multicultural environment /b. /li liReceive full on-boarding and professional training. /li liAccess bcareer development and progression opportunities /b. /li liBenefit from relocation assistance and support with your move. /li liEnjoy a stable 12-month contract with the possibility of renewal. /li liLearn Portuguese for free and make the most of your experience abroad. /li /ul /p #J-18808-Ljbffr