Service Delivery Leader - Insurance - P&C Underwriting 3

ph3Service Delivery Leader - Insurance - PC Underwriting /h3 pReady to turn bold ideas into real-world impact?br/At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. /p pIf you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. /p pGenpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.br/Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook. /p h3Job Description /h3 h3Responsibilities /h3 pLead end-to-end underwriting service delivery for a leading insurance provider, covering pre-issuance (rating, quoting, binders) and post-issuance processes (policy issuance, financial/non-financial endorsements, cancellations). /p pPartner with the client Underwriting CFO to ensure operational alignment and excellence. /p pFunction as an overlay to domain specialists, providing operational rigor and process value for first-time outsourcing engagements. /p pDeliver SLAs and KPIs across the underwriting portfolio spanning three U.S. geographies, with no onshore retained staff. /p pDirectly manage ~200 underwriting professionals handling pre- and post-issuance processes. /p pMaintain operational stability during quarterly and annual renewal surges, demonstrating agility, client handling, and people management skills. /p pDrive transformation and standardization initiatives to converge delivery under a center of excellence framework. /p pServe as primary point of contact for the client’s underwriting centre of excellence in India. /p pCollaborate with internal RPA and Six Sigma teams to implement efficiency and digital initiatives. /p pMentor underwriting professionals and support career development within the team. /p h3Qualifications /h3 pBachelors - Actuarial Science, Bachelors - Economics, Bachelors - Finance, Bachelors - Risk Management and Insurance, Masters - Statistics /p h3Certifications /h3 pAU 60: Commercial Underwriting Principles - The Institutes (USA) The Institutes (USA), Chartered Insurance Professional (CIP) - Chartered Insurance Institute (CII) Chartered Insurance Institute (CII), Chartered Property Casualty Underwriter (CPCU) - Insurance Institute of America (IIA) Insurance Institute of America (IIA) /p h3Required Skills /h3 pData Analytics, Data Integration, Insurance, Lean Six Sigma (LSS), Property Casualty Insurance, Supply Chain Development, Underwriting /p h3Language /h3 pEnglish /p h3Language Proficiency /h3 pProficient - C2 /p h3Job Type /h3 pRegular /p h3Master Skill List /h3 pInsurance - PC Underwriting /p h3Remote Type /h3 pHybrid /p h3Work Shift /h3 pFlex Time (India) /p h3Why join Genpact? /h3 ul liLead AI-powered transformation – Drive innovation and solve real-world business challenges that matter /li liMake an impact – Help global enterprises solve business challenges that matter /li liAccelerate your career – Gain hands‑on experience, mentorship, and world‑class learning opportunities to stay ahead /li liWork with the best – Join 140,000+ bold thinkers and problem‑solvers who push boundaries every day /li liThrive in a values‑driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress /li /ul pCome join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.br/Let’s build tomorrow together. /p pGenpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. /p /p #J-18808-Ljbffr