IT Specialist

Location: Milan

Salary: 40k-50k gross salary

Job Qualifications

• Keep abreast of business developments, be familiar with the business processes and pain points of the area you are responsible for, and have a deep understanding of business needs.
• Excellent communication and documentation skills, able to accurately structure and describe requirements in writing, and communicate them accurately and promptly to product managers and development engineers.
• Excellent judgment skills, able to accurately assess whether product solutions meet business requirements, are complete, and align with daily business operations.
• Highly responsible, diligent, and capable of managing the entire lifecycle of requirements, driving cross-departmental teams to jointly implement requirements.
• Experience as a consultant for CRM, WMS, SAP, or similar systems; experience in the automotive industry is preferred.
• Proficiency in both English and local language as working languages. Chinese speaking is a plus.

Job Responsibilities

• Responsible for identifying business requirements, producing requirement documents, and overseeing requirement reviews.
• Confirm product solutions to ensure they meet business requirements.
• Conduct user acceptance testing for products.
• Compile system operation manuals and training materials.
• Provide training on system functionality and usage.
• Lead information technology planning initiatives in this domain.
• Manage system maintenance operations.
• Oversee system modules including: CRM, BGPC, Digital Marketing Platform, and Dealer API Sales Core System.