OT Automation Engineer (Onsite, Ivrea, English)

DescriptionD-ploy is a leading IT and Engineering Solutions company with operations worldwide. Our mission is to deliver innovative and D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value.We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us!Role overview:Provide onsite support for OT and automation systems, including PLC, SCADA, HMI, communication modules, and related industrial control systems. The role focuses on troubleshooting, incident resolution, system recovery, patching, backups, and compliant change execution in line with site QMS and GAMP 5 requirements.ResponsibilitiesSupport OT systems, incidents, service requests, and change management activitiesTroubleshoot PLC, SCADA, OPC/PI, and industrial communication issuesWork with Siemens environments: TIA Portal, WinCC, Step 7, Step 5Support Siemens PLC systems and automation infrastructureSupport Beckhoff automation systems (optional)Support DeltaV systems and automation components (optional)Analyze PLC CPU and communication diagnosticsResolve software, firmware, configuration, and communication issuesPerform firmware, memory, and module health checksSupport OT patching, firmware upgrades, and software updatesRestore system communication and perform recovery actionsSupport PLC programming modifications and control logic adjustmentsConfigure and maintain HMI/SCADA applicationsParticipate in commissioning, FAT, SAT, and validation activitiesSupport automation projects, upgrades, and system integrationsTrace I/O and field signals using E&I drawings and technical documentationPerform OT backups, restore procedures, and disaster recovery supportMaintain validated system baselines and technical documentationExecute and document changes according to QMS/GAMP 5 proceduresCoordinate with Engineering, Automation, IT, Production, Quality, OEMs, and vendorsSupport OT cybersecurity, access control, and system hardening activitiesRequirementsExperience with OT, industrial automation, or control systems environmentsStrong knowledge of PLC and SCADA systemsHands-on experience with Siemens TIA Portal, WinCC, and Step 7Experience with Step 5, Beckhoff, or DeltaV is an advantageKnowledge of industrial communication protocols such as OPC, PI, Ethernet/IP, Profinet, and ProfibusUnderstanding of PLC CPUs, I/O modules, firmware, and diagnosticsExperience with OT patching, backups, restore procedures, and change controlAbility to read E&I drawings, loop diagrams, I/O lists, and network diagramsExperience in GMP/GxP or validated environmentsUnderstanding of GAMP 5 and QMS processesFamiliarity with OT cybersecurity conceptsStrong troubleshooting and documentation skillsAbility to support production-critical systems onsiteBenefitsBroad range of activities, tasks, and projectsFlexible working conditionsVouchers (B-day voucher, wedding, and new born surprise)Fishing for Friends program – our referral programRefreshments in the D-ploy officeFurther development and professional advancementFriendly and international working environmentCompany-sponsored eventsIs IT in your DNA?Job SummaryID: 0B90C41A57Department: IT/OTType: full time