F&B Host/Hostess - Guest Experience Ambassador

ppThe Gritti Palace, a Luxury Collection Hotel belonging to Marriott International, is currently recruiting for a Food Beverage Guest Experience Ambassador. /ppThe Food Beverage Guest Experience Ambassador will report to the Restaurant Manager and she/he will be part of a FB department. /ppThis is a full-time role. /ppThis is a great opportunity to work in a place of exceptional art and elegance, where history and culture are met with renewed Venetian style. The Gritti is known for impassioned service, a delectable culinary experience and an intimate wellness haven. The reference point for the world's elite at international city events such as the Biennale, Carnival and the Venice Film Festival. /ph3What we offer /h3ulliProfessional career progression at international level in 10.000 Marriott hotels /liliLearning and development opportunities online, on the job and in class /liliDiscounts on hotel rooms, gift shop items, food and beverage /liliExperienced management motivated and engaging colleagues /liliCharity events, Wellbeing activities and voluntary work in the community of Venice through the TakeCare program /liliCanteen service and uniform /li /ulh3What you’ll do /h3ulliEnsure guests are welcomed in a warm and professional manner and supervise the entrance of the restaurant /liliManage the reservations by phone, by email and face to face, recording guests’ preferences /liliAnswer, record, and process all guest calls, messages, requests, questions, or concerns /liliPossess comprehensive knowledge of the menu content. /liliMaintain a thorough understanding of all standards /liliLiaising with Event and the restaurant team for special events and occasions /liliLiaising with other departments (FB, Sales and Front Office) for VIP guests and special celebrations /liliSupply guests with directions and information regarding the restaurant and the hotel /liliProvides support regarding any reasonable task requested by the Management /li /ulh3What we’re looking for /h3ulliFluent English and Italian are required /liliUnderstanding of luxury hospitality FB operations /liliExperience in the same role in fine dining restaurants would be an advantage /liliA warm, people-oriented demeanor /liliA team-player attitude /liliPositive outlook and dependability /liliExcellent personal presentation and interpersonal skills. /li /ulh3Explore our very big world /h3pAs a world-class leader in the travel industry, there’s no better place than Marriott International to make your mark. Joining us, you’ll get to entertain and meet people from all over the world as you build your experience. You’ll find a place where your personality and ideas are appreciated just as much as the work you do. And you’ll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. /ph3You’re welcomed here /h3pOur highest priority is making you feel as welcome as our guests. We want you to know you’re important to us and that you’ll make an impact in your role, and for that, you’ll be appreciated and valued. /ppAt Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. /ppThe Luxury Collection Hotels Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. /p /p #J-18808-Ljbffr