IT - Store Leader - Rome Metro Market

ph3Summary /h3 pApple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work. /p pAs a Store Leader, you build and lead a team to engage and support customers in a dynamic environment. You foster an environment where the team delivers excellence in their performance, is energized by executing Apple’s goals and priorities, and excels in creating quality experiences for our customers. /p pThe Store Leader models Apple’s values. You demonstrate deep care for your teams and customers by being present and available. /p h3Description /h3 pLead and coach a team that identifies customers’ needs, provide exceptional customer interactions, and deliver on Apple’s business priorities. /p pCoach and develop leaders to create high-performing teams that deliver exceptional results. /p pBe responsible for attracting, recruiting, training, developing, and retaining a diverse, high-performing team. Consistently and actively participate in Floor Leadership and remove operational obstacles to improve the customer experience and team member performance. /p pBe responsible for developing the store’s operational strategy to drive Apple’s business priorities and achieve store performance goals. /p pDetermine store scheduling strategy in alignment with program guidelines, accounting for business, individual, and team needs, and achieving scheduling guidance. /p pAnalyze and use the business information required to support and execute the Apple Retail vision. /p pRegularly assess team and customer sentiment through formal and informal channels, address any areas of opportunity, and celebrate and recognize successes. /p pMaintain and uphold Apple’s policies and procedures, and protect all company assets including confidential business, customer, team member, and financial information. /p pPerform other tasks as needed. /p pContribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn. Demonstrate Apple’s values of inclusion and diversity in daily activities. /p pBe a role model for inclusive leadership behaviors and build, develop, and retain diverse teams. /p pTake action to create a safe, respectful, and inclusive environment for all team members. /p h3Minimum Qualifications /h3 ul liYou should: /li liBe available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations. /li liBe proficient in English and the local language, both written and spoken (sign language supported). /li liHave 5+ years of leadership experience in retail, sales, or a related field. /li /ul h3Preferred Qualifications /h3 ul liYou can: /li liExceed goals successfully, and persist in accomplishing objectives despite obstacles and setbacks. /li liFollow through on commitments and establish mechanisms to encourage others to do the same. /li liInstill trust within the team and operate with a high level of integrity. /li liMake timely and sound decisions by asking questions and using analytics, experience, and judgment. /li liCommunicate with excellence, and tailor your communication style to different audiences. /li liCoach, train, and develop the store team to drive positive customer experiences that build loyalty and deliver measurable results. /li liLead, build, and manage multiple business groups within a fast-paced, complex, and constantly changing retail environment. /li liManage multiple strategic priorities through effective organization, planning, and prioritization. /li /ul /p #J-18808-Ljbffr