Assistant Store Manager - Milan Stores · Milan

Your role

As the Assistant Store Manager at Zielinski & Rozen, you are the face of our boutique in Milan. Your primary mission is to create an exceptional shopping experience for every customer, guiding them in discovering their unique fragrance. You will play a vital role in enhancing our brand experience and ensuring that every visitor feels special and valued.

What you'll be doing

• Lead and motivate the store team to deliver outstanding customer service.
• Maintain an attractive and well-organized store environment that reflects the values of Zielinski & Rozen.
• Oversee daily store operations, including inventory control, cash handling, and the boutique's opening and closing procedures.
• Contribute to sales strategies and marketing initiatives to meet store targets.
• Plan and participate in events and workshops to boost customer engagement.
• Report sales performance and key metrics to the head office.
• Ensure adherence to all company protocols and safety standards.

This is you

• At least 3 years of experience in a managerial position within retail, preferably in the luxury or beauty sector.
• A passion for fragrances and a strong grasp of our brand's identity and heritage.
• A natural leader with exceptional communication skills and a customer-first mentality.
• Proactive, organized, and capable of working independently.
• Commercially savvy, with the ability to identify and seize sales opportunities.
• Fluent in Italian and English, both spoken and written.
• Flexible availability, including evenings and weekends.

Why you should work at Zielinski & Rozen

• History and Innovation: Become part of a company with a rich history and a focus on innovation in the perfume industry.
• Diverse and Dynamic Team: Join a diverse and inclusive team, where different perspectives and backgrounds come together to promote innovation and excellence in artisanal fragrances.
• Unique Brand with Global Impact: Represent a unique brand with a global presence and a strong reputation for quality.
• Career Perspective: As we continue to grow, countless opportunities for professional development arise.
• Start-up Atmosphere: Although the brand has a rich history, we are just beginning in Europe. There is a certain magic in this start-up momentum.

About Zielinski & Rozen

Founded in 1905, Zielinski & Rozen is a family-run artisanal perfume house. Led by perfume alchemist Erez Rozen, our creations pay homage to the early 20th century and the secret formulas developed by Erez’s great-grandfather.

We empower our customers to express their individuality through our unique fragrances. As a lifestyle brand with 26 exquisite perfumes and over 300 home, bath, and body products, we are poised for growth in Europe—and we need passionate individuals like you to help us succeed!