Individual Giving Artificial Intelligence Internship, Individual Giving, Division of Private Fundraising and Partnerships (PFP)

UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.

At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling.

UNICEF is a place where careers are built: we offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture.., coupled with an attractive compensation and benefits package.

Visit our website to learn more about what we do at UNICEF.

For every child, the right to hope

UNICEF's Individual Giving (IG) programme plays a critical role in generating sustainable and flexible income that enables the organization to deliver for children worldwide. Through the acquisition, engagement, retention, and stewardship of individual supporters, the programme seeks to build long-term relationships with donors while maximizing lifetime value and enhancing supporter experience across multiple channels.

As digital fundraising continues to evolve, the volume of supporter data, interaction points, and content requirements has increased significantly. To remain effective and donor-centric, UNICEF is exploring innovative technologies that can support decision-making, improve operational efficiency, strengthen donor engagement, and enable more personalized supporter journeys.

Artificial Intelligence (AI) presents significant opportunities across the Individual Giving ecosystem. Potential applications include advanced donor analytics and segmentation, predictive modelling for acquisition and retention, content generation and optimization, supporter service enhancement, knowledge management, campaign performance analysis, and automation of repetitive business processes. At the same time, UNICEF is committed to ensuring that all AI-related initiatives are aligned with organizational principles on ethics, privacy, data protection, transparency, and responsible use of emerging technologies.

To support the ongoing development and usage of AI-driven solutions within Individual Giving, UNICEF seeks an AI Intern who will contribute to identifying, testing, documenting, and scaling practical AI use cases that enhance fundraising performance and operational effectiveness. The incumbent will also support the IG team in the implementation of the IG AI strategy and in the alignment of internal AI usage by the team. The intern will work closely with Individual Giving colleagues to help build organizational knowledge and support the responsible adoption of AI across fundraising functions.

How can you make a difference ?

Main Tasks

Under the general guidance of the Digital Delivery Manager and in close coordination with the IG Managers, the intern will support the Individual Giving team to coordinate, document, and strengthen UNICEF’s use of Artificial Intelligence for fundraising. The role will help consolidate AI-related activity across IG, support markets to navigate responsible and practical use of AI in their work, and contribute to building a shared knowledge base that enables safe, responsible, and impactful adoption of AI. The intern will also work with relevant stakeholders, including DID, formerly ICTD, and colleagues across the wider IG team, to help ensure AI activity is aligned with UNICEF guidance, data protection expectations, fundraising priorities, and responsible-use principles.

Responsibilities

• Support the coordination of AI-related activities across the Individual Giving team, helping to maintain an overview of current initiatives, emerging use cases, market requests, guidance needs, and follow-up actions.

• Help gather, organize, and maintain documentation on AI use in Individual Giving, including guidance notes, examples, use cases, prompt libraries, learning materials, decision records, and practical resources for markets and HQ colleagues.

• Assist in the development and refinement of practical user guidance for safe and responsible AI use in fundraising, including materials that help colleagues understand when and how AI can be used appropriately in areas such as content development, donor engagement, campaign optimization, analysis, knowledge management, and operational efficiency.

• Support engagement with UNICEF fundraising markets by helping to collect questions, document needs, identify common challenges, and prepare materials that make it easier for markets to navigate available AI tools, guidance, and governance processes.

• Work closely with the Digital Delivery Manager, Head of Data and Insights, DID colleagues, and other IG team members to help ensure AI-related work is coordinated, documented, and aligned with UNICEF policies, responsible AI principles, information security expectations, and data protection requirements.

• Assist in mapping and tracking AI fundraising use cases, including their purpose, expected value, potential risks, required inputs, relevant stakeholders, dependencies, and status of development or implementation.

• Help prepare presentations, briefing notes, meeting summaries, knowledge products, and internal communications that explain AI opportunities, risks, guardrails, and practical next steps for Individual Giving audiences.

• Support the facilitation of meetings, workshops, knowledge-sharing sessions, and community discussions on AI for Individual Giving, including agenda preparation, note-taking, action tracking, and follow-up with participants.

• Contribute to the development of new use cases, tools and templates that help IG colleagues and markets assess AI ideas, document use cases, identify risks, define human review steps, and capture learning.

• Monitor relevant internal UNICEF resources, guidance, pilots, and examples related to AI, fundraising, communications, data, and digital transformation, and help synthesize insights that are useful for Individual Giving.

• Support the identification of opportunities where AI can improve fundraising performance, market support, donor experience, data-informed decision-making, and team productivity, while ensuring that human judgement, ethical considerations, and UNICEF values remain central.

• Perform other related tasks as required to support the responsible adoption of AI within the Individual Giving team.

Deliverables

• A maintained inventory or tracker of AI-related Individual Giving activities, use cases, market requests, guidance needs, decisions, risks, and follow-up actions.

• A structured repository of AI for Individual Giving documentation, including relevant UNICEF guidance, fundraising use cases, examples, templates, learning materials, and practical resources for markets and HQ colleagues.

• Draft practical guidance materials for IG colleagues and markets on responsible use of AI in fundraising, including safe-use principles, data and confidentiality considerations, human review expectations, and examples of appropriate use.

• Mapping and summary of priority AI use cases for Individual Giving, including purpose, potential fundraising value, dependencies, risks, stakeholders, and implementation status.

• Draft templates and tools to support AI use-case documentation, market intake, risk identification, meeting notes, action tracking, and knowledge sharing.

• Briefing notes, presentations, workshop materials, summaries, and internal communications to support discussions on AI opportunities, guardrails, and adoption within Individual Giving.

• Regular summaries of questions, needs, lessons learned, and emerging opportunities from markets and IG colleagues related to AI use in fundraising.

• Meeting agendas, notes, action trackers, and follow-up documentation for AI-related coordination meetings, workshops, and knowledge-sharing sessions.

• A final handover package summarizing work completed, key resources created, open actions, priority opportunities, risks or issues to monitor, and recommendations for ongoing AI coordination within Individual Giving.

ESTIMATED DURATION OF THE CONTRACT 

26 weeks,  tentatively starting on 1 December 2026

REPORTING TO  

Fundraising Manager, Individual Giving, PFP

WORKPLACE

Rome, Italy, Office-based 

MODALITY

Full-time, paid

To qualify as an advocate for every child you will have…

Qualifications

• Be enrolled in an undergraduate, graduate, or Ph.D. degree programme or have graduated within the past two years.

• Applicants must be at least 18 years old.

• Fluency in spoken and written English is essential. Working knowledge of any other relevant UN official language will be considered as an asset.

• Be enrolled in or have recently completed a university degree in business administration, marketing, fundraising, international development, communications, data analytics, information management, digital transformation, innovation, technology, artificial intelligence, computer science, social sciences, or any other relevant field.

• Have excellent academic performance as demonstrated by recent university or institution records.

• Have no immediate relatives (e.g. father, mother, brother, sister) working in any UNICEF office; and have no other relatives in the line of authority that the intern will report to.​​​​​​​

• Additional consideration will be given for any past experience.

• Familiarity with Microsoft 365 tools is required; familiarity with Microsoft Copilot, SharePoint, Teams, Excel, PowerPoint, or other AI, collaboration, documentation, or project management tools would be an asset.

Additional Desirable Qualities

• Previous experience, academic exposure, or demonstrated interest in one or more of the following areas is desired: artificial intelligence, digital transformation, fundraising, marketing, data and insights, knowledge management, project coordination, documentation, business analysis, stakeholder engagement, communications, or responsible technology. Relevant experience in a UN system agency or organization is considered as an asset.

• Strong interest in the responsible use of AI and emerging technologies for social impact, fundraising, supporter engagement, operational effectiveness, and improved decision-making.

• Good understanding of, or willingness to learn about, ethical AI principles, data protection, information security, human oversight, transparency, responsible innovation, and the importance of safe use of technology in a child-rights organization.

• Strong writing, synthesis, and documentation skills, with the ability to turn complex information into clear, practical, and user-friendly materials for different audiences.

• Strong organizational skills and attention to detail, including the ability to manage trackers, meeting notes, action logs, document repositories, and multiple workstreams.

• Good analytical and problem-solving skills, with the ability to identify patterns, summarize needs, structure information, and support practical recommendations.

• Good interpersonal and communication skills, with the ability to work collaboratively with colleagues across teams, functions, and different country or market contexts.

• An interest in fundraising, donor experience, digital engagement, data-informed marketing, or supporter journeys would be an asset.

For every Child, you demonstrate...

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

Remarks:

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

The selected candidate is solely responsible to ensure that the visa (applicable) and health insurance required to perform the duties of the contract are valid for the entire period of the contract. Selected candidates are subject to confirmation of fully vaccinated status against SARS-CoV-2 (Covid-19) with a World Health Organization (WHO)-endorsed vaccine, which must be met prior to taking up the assignment. It does not apply to selected candidates who will work remotely and are not expected to work on or visit UNICEF premises, programme delivery locations, or directly interact with communities UNICEF works with, nor to travel to perform functions for UNICEF for the duration of their contracts.

For every Child, you demonstrate...

UNICEF’s core values of Care, Respect, Integrity, Trust, Accountability (CRITA) and core competencies in Builds and maintains partnerships, demonstrates self-awareness and ethical awareness, drives to achieve results for impact, innovates and embrace change, Thinks, and acts strategically, manages ambiguity and complexity, and works collaboratively with others. Click here to learn more about UNICEF’s values and competencies.

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on sexual exploitation and abuse, and on any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.