Technical Representative - Wood Coatings - Marche Area

Technical Representative - Wood Coatings - Marche Area

Job Description

The Technical Sales Representative is responsible for assisting the Area Sales Managers with calling on prospective customers/target accounts and evaluating and providing technical support to Key, New and Existing account customers.

Responsibilities

• Ensure customer quality and service expectations are met.
• Provide technical support, troubleshooting, and process development.
• Reduce customer complaints and resolve issues effectively.
• Support sales, margin, and volume growth targets.
• Share market insights, competitive data, and product updates with sales teams.
• Deliver technical expertise in wood, metal, and plastics coatings.
• Manage product trials, audits, and specifications approval processes.
• Collaborate with laboratories and support continuous product improvement.
• Assist with equipment installation, adjustments, and optimization.
• Train customers on product use, application methods, and technical topics.
• Evaluate complaints and implement corrective actions.
• Support customers in product selection, specifications, and inventory management.
• Prepare samples and technical materials for sales presentations.
• Maintain accurate records of customer technical issues and follow-ups.
• Perform additional duties as required.

Qualifications

• Strong knowledge of the industrial wood coatings market.
• Experience providing technical support to key accounts, including automated lines.
• Laboratory experience is a plus.
• Solid understanding of coatings technology and curing processes.
• Hands‑on experience with robotic, autospray, vacuum, and roller coating systems.
• Knowledge of wood substrate coating technologies.
• Fluent in Italian and English.
• Willingness to travel within the Marche region.

Equal Opportunity Employer

An equal opportunity employer, all qualified applicants will receive consideration for employment and will not be discriminated against based on race, colour, religion or belief, gender, sexual orientation, gender identity, ethnic or national origin, disability, age pregnancy or maternity, marital or civil partner status, or any other protected characteristic prohibited by law.