Warranty Specialist (M/F/D/X) - Italy

pWe are looking for a highly motivated and experienced strongemWarranty Specialist /em /strong to join the MG Italy after sales team. The role is essential to the balance of the work group and to creating a solid link between the workshop network and MG Italy. /ppThe successful candidate will possess exceptional organisational and analytical skills, a deep understanding of the automotive industry and a passion for providing exceptional customer service. /ph3Responsibilities: /h3ulliemAnalysis and verification of warranty processes entered by dealerships belonging to the official MG Italy network. /em /liliemVerification and approval of entered warranties (both from a technical and procedural point of view). /em /liliemAssistance to the authorised network for the entry and completion of warranty requests. /em /liliemMaintenance of the workshop network registry in MG warranty systems. /em /liliemCreation and delivery of training for the authorised network warranty personnel. /em /liliemPossible visits to the authorised network for the purpose of warranty audits and support for new dealers to start up after-sales services. /em /liliemDrafting of regular internal warranty reports to monitor the costs and performance of the dealerships. /em /liliemDrafting of regular warranty reports to the dealerships to improve the efficiency of their work. /em /li /ulh3Educational Background Expertise: /h3ulliemFirst or second level degree. /em /liliemHigh level of familiarity with the office package and aptitude for the use of spare parts and warranty portals. /em /liliemExcellent knowledge of written and spoken English. /em /liliemAnalytical and proactive skills. /em /liliemWillingness to travel. /em /li /ulh3Seniority Level: /h3pAssociate /ph3Employment Type: /h3pFull-time /ph3Job Function: /h3pGeneral Business, Customer Service, and Other /ph3Industries: /h3pMotor Vehicle Manufacturing /p #J-18808-Ljbffr